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SureCritic / Concessionnaire Hyundai / Jeff Wyler Hyundai of Fairfield
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Jeff Wyler Hyundai of Fairfield

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 251 Avis)
78
Écrire un avis

Détails du score

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
3%
1 star
3%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
86
Total des ReScores™
4,7
Moyenne de ReScore™
78
Score NPS ®

Détails de l'entreprise

À propos

Jeff Wyler Hyundai of Fairfield is located in Fairfield, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Jeff Wyler Hyundai of Fairfield is located in Fairfield, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(513) 354-3100
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
5665 Dixie Highway Fairfield, OH 45014
Obtenir des directions
Service's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 251 Avis)
Écrire un avis
Avis récents
TA
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Terry A.
Mason, OH
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/23/2023
1
Catégorie : Service
Lacking accountability and consideration for customer
We needed a TPMS sensor repaired as well as a number of recalls as well. So, okay it takes 2 months to get the car in - not an emergency. My wife takes the car in and they don't have the TPMS for that year. Instead of "I'm sorry", it's excuses - that was an early Genesis and that's why we don't have it. What exactly is the point of filling out the repair request if no one will take 15 seconds to see if they will have the part to do the repair? Are we supposed to call ahead to see if they have the right parts? So now its 2 trips a week apart that have to be made and additional labor charges for the TPMS because now instead doing it in concert with the alignment in the first appointment, a separate appointment is needed for the TPMS ($200). If you are going to constantly brag about how you are the best hyundai service group in the area, walk the talk - don't treat customer's time like it has no value and when you make a mistake, own it.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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