I had the timing chain replaced on my 2011 Chevy Equinox at Superior Auto, and my car honestly feels like it did when I first got it. The difference in how it runs is night and day.
Andrew was great to work with. He took the time to explain everything to me over the phone and really broke down what was going on with the car. He also mentioned another repair that my car will eventually need, but what I appreciated most was that he didn’t pressure me into doing it right away. Because he was so clear and honest about the timing chain work, I felt comfortable giving him the go-ahead.
Communication throughout the whole process was excellent. I dropped my car off on Wednesday, and by Thursday evening it was ready for pickup. They kept me updated the entire time, which gave me a lot of peace of mind.
My dad was also impressed with their honesty and said that if either of my parents’ cars ever need major work, they would bring them here too. That says a lot.
I’m really glad I stumbled across Superior Auto while searching for someone to do this repair. It’s nice to know there are still honest, trustworthy mechanics out there. Highly recommend.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Andrew was great to work with. He took the time to explain everything to me over the phone and really broke down what was going on with the car. He also mentioned another repair that my car will eventually need, but what I appreciated most was that he didn’t pressure me into doing it right away. Because he was so clear and honest about the timing chain work, I felt comfortable giving him the go-ahead.
Communication throughout the whole process was excellent. I dropped my car off on Wednesday, and by Thursday evening it was ready for pickup. They kept me updated the entire time, which gave me a lot of peace of mind.
My dad was also impressed with their honesty and said that if either of my parents’ cars ever need major work, they would bring them here too. That says a lot.
I’m really glad I stumbled across Superior Auto while searching for someone to do this repair. It’s nice to know there are still honest, trustworthy mechanics out there. Highly recommend.