Had my car towed to “Superior” (ha!) Auto Repair because of a bad alternator when my car died in the vicinity. After the $600+ repair was done, I picked up the car and more than half way home the car started overheating. Because we now were closer to home, I had the car towed to my usual mechanic who told me there was a fresh puncture in the radiator near where you’d work to replace an alternator. Cost me another $700+ for that. Plus, the alternator Rich did replace went bad after approx six months (well within the warranty on the part) and I saved the radiator to give to him, but he would not work with me to get the money back on the part or get me a new alternator. I am not surprised he is out of business with this type of service.
DW
Dave W.
Lake Bluff, IL
10/04/2022
10
Expert Service without steep prices
Honest and extremely knowledgeable! We always take our cars to Superior! Rich goes above and beyond without charging for a lot of extra unnecessary repairs and always delivers great customer service!
RT
Ron T.
Phoenix, AZ
01/27/2020
DON'T TRUST THEM!!!!
Rich ordered some products from my company. He talked me into sending over $300 on a C.O.D and then turned away the FedEx driver 3 times, until they came back to my company. We had to eat the $349 PLUS $60 in return fees. Trust them to work on MY CAR???? NOT A CHANCE. DON'T TRUST THEM!!!!
Non recommandé
KG
Kelly G.
Lake Bluff, IL
10/05/2017
Trustworthy and Top Notch
Rich is my go-to for auto repair. He knows his stuff and equally, if not more important, I trust what he says.
Expertly diagnosed and repaired my car in minimal time at a much lower cost than others estimated. I have never been disappointed with my service here in the last 5 years.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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