STS Transmissions

Hello, we are sorry to hear you did not have a more pleasant experience with us. We work hard to provide the best experience for each one of our customers. 

We attempted to solve your issue, the most cost effective way possible.  Most shoppes would have just told recommended a transmission replacement or rebuild.  In our attempts to solve which we believed to be your primary issue,  which was a solenoid. We recommended do all electronics while in that far(Which you agreed to). We had to drop your subframe and lower your transmission, which takes a fair amount of time. In order to provide you with a breakdown of everything that could be wrong with your transmission we would have had to open the transmission up, beyond the side cover, but would cost a significant amount more than what we charged (basically a rebuild at that point). Glad things are working good and sorry again for the mix up on time. 

We are happy that we could be of service. Thank you for trusting us with your vehicle. 

Thank you for intrusting us with your vehicles transmission repair.  We do what we can to get you and your work truck back on the road.