Steve's Auto Repair Inc's Avis

4,9

(811 Avis)

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R A.

Liberty, MO

01/24/2024

New owners not so honest.

I took my car there for a minor thing then they tried to convince me to spend thousands on something else that was almost all labor that turned out to be unnecessary. I think they just bought someone else's good name and is abusing it but that last part is just my opinion.

Cynthia H.

Kansas City, MO

01/25/2023

Great 100% recommended

Very Good person Steve . He is as kind and homest i believe you can ifnd today. . Very trusting and that is hard to find today Highly recommend. 100%

Norman B.

Kansas City, MO

07/29/2022

Replaced part and charged less than quote

Rarely have to take a vehicle in to be worked on because can do most anything. Steve's did an excellent job replacing cam sensor and charged less than quoted price. Will be back if need arises

heather w.

Liberty, MO

07/09/2021

Customer Service at its worst.

I had my mustang towed to Steves Auto on June 29th. We tried to call them over and over. They wouldn't answer the phone and we always got a message machine. They finally called us on July 6th and let my husband know what was wrong with the car. They said it was going to be 1200.00 to fix the car. They mentioned a fuil pump and intake manifold. My husband tried to let her know there was another exhaust gasket and another gasket under the hood that needed repaired. The lady said he had to talk to the mechanic when we bring the money to have the fuil pump and the intake manifold fixed. She said they couldn't accept our debit card and it had to be cash. My husband told her he couldn't make it up there with cash because he is a quadriplegic. She told him to write a note and sign it and send the note up with someone. He is a quad he can't write a note!!! I work during banking hours and have a 500.00 daily limit at my bank. We tried to call them and let them know that we couldnt get the cash from the bank until Friday. They never answered the phone. So Friday July 9th comes and they had my car towed to the tow lot. My son kept my vehicle while I was at work to go pay them, take the note that my husband couldn't write and talk to the mechanic about the other issues on the car. When must son arrived the lady said they had the car towed! The only thing she said was we left a message! It cost me 393.00 dollars to get my car out of the tow lot that same day! I called Steve's Auto to see if we could just have the car towed back and was told that we would have to wait until Monday and have it approved by Steve. I asked her if she could just call Steve and she refused. It would have cost me 50.00 a day to wait until monday to talk to Steve. No way! So I called KC Auto repair and I had my car towed to KC Auto repair. So they take their time and treat you badly and demand expectations that are unreasonable once they finally get your estimate done. I do not recommend this place at all.

Non recommandé

sarah s.

Kansas City, MO

06/16/2021

Awesome crew

Unbelievable customer service, they go out of there way for you. No matter what, any problem with your vehicle they can fix

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Frederick G.

Liberty, MO

Pontiac Grand Am

12/30/2017

Vérifié Client

Home town Service without the big chain store sales push.

Friendly Service, they only fix what needs to be fixed. They never upsell you something you don't need or want. I always feel like they have my best interest in mind.
I have been a customer for 30 years, I never had anything to complain about.

Recommandé

Anna S.

Missouri

Pontiac Firebird

12/20/2017

Vérifié Client

Catégorie : Service

Anna said the facility was very kind and considerate. They answered her questions and they didn't look down on her. The staff are very respectful. She likes the idea of mom and pop shops because they are the best. She is pleased with the customer service.

Recommandé

Daniel A.

Liberty, MO

HUMMER H3

12/18/2017

Vérifié Client

Catégorie : Service

Daniel said the employees were honest.

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Travis W.

Liberty, MO

Chevrolet S-10

12/18/2017

Vérifié Client

Catégorie : Service

Spoke with Travis' wife. She said her family has been using the business for years. She stated that they are honest and they have always fixed the problem.

Recommandé

Tom F.

Kansas City, MO

Ford F-150

12/15/2017

Vérifié Client

Catégorie : Service

Tom said Steve is always honest and does a good job. He always recommends him.

Recommandé

Bill B.

Liberty, MO

Chrysler Town & Country

12/15/2017

Vérifié Client

Catégorie : Service

Bill said the business always gets to him quickly. They do a good job with no surprises.

Recommandé

Shelly U.

Kansas City, MO

Honda Accord Cpe

12/12/2017

Vérifié Client

Catégorie : Service

Shelly said the business was very good.

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Jerry N.

Smithville, MO

Honda Odyssey

12/12/2017

Vérifié Client

Catégorie : Service

Jerry said this business has been an excellent experience for him and he would recommend this business for service.

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David W.

Liberty, MO

Dodge Dakota

12/08/2017

Vérifié Client

Best Service

Took this almost 30 year old truck to Steve because they are the best and fairest in the Nortthland. They service the truck and were able to give me confidence that this truck is in great shape. Delivered in no time with low cost and got my inspection too. Great Job!

Recommandé

Joe K.

Excelsior Springs, MO

Ford Ranger

12/07/2017

Vérifié Client

easy access, friendly, price good

In rush to get truck fixed, was able to schedule two days out, pending a full hip replacement so was in hurry to get this off my back and not make it my wife's problem while she had to tend to me. Steve's was able to do this and get it quickly fixed.

Recommandé

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