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Steveo's Garage

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(191 Avis)
83
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
83
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Steveo's Garage LLC, proudly providing expert auto and light truck repair, and maintenance services to customers of the Peoria area.

We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is
Welcome to Steveo's Garage LLC, proudly providing expert auto and light truck repair, and maintenance services to customers of the Peoria area.

We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service.
...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(623) 412-4290

Heures d'ouverture

Mon
7:30 AM - 3:30 PM
Tue
7:30 AM - 3:30 PM
Wed
7:30 AM - 3:30 PM
Thu
7:30 AM - 3:30 PM
Fri
7:30 AM - 3:30 PM
Sat
closed
Sun
closed
* Arizona
10739 N 96th Ave Peoria, AZ 85345 USA

Affiliations

NAPA
Steveo's Garage's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(191 Avis)

SR
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Sean R.
El Mirage, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
0
Worst experience
I would never recommend this shop.

I brought my car in on 7/08/2025 for a simple ignition interlock removal. I called ahead and was told it was fine to drop it off before closing at 3:00 p.m., so I brought it at 1:00. I got a call at 2:15 saying it was ready, and I paid $160 for a job that took about 20 minutes.

When I picked my car up, I immediately noticed my driver's seat was stuck all the way back. I could barely reach the gas pedal, and I’m 5'9"—there’s no way I can safely drive like that. I called before they closed and spoke with the owner, Steve, who told me to bring it back in the morning.

The next day, one of the techs looked at it briefly and admitted the seat only moves slightly but is otherwise stuck. He seemed frustrated and told me I’d have to leave it with them. When I asked to speak with the manager, he came out and told me it was an existing issue—basically blaming me. He even went as far as saying it was my fault for getting a DUI, and that my car is old (2006), so if I wanted it fixed, I’d have to pay again and leave it with them.

Not only was my seat damaged, but my steering wheel and bumper were left filthy, which shows a complete lack of respect for customers’ property. The work area they accessed is a small panel near the gas pedal, held on with Velcro—there’s absolutely no reason they should’ve been moving or forcing the seat around.

I’m a former mechanic of 11 years, and I would never treat a customer this way. They refused to stand by their work and instead chose to talk down to me and push the blame. If you’re looking for professional, respectful service—look elsewhere.

CN
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CARRILLO N.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
INTOXALOCK CUSTOMER. Lot of excellent info on device...Very pleasant mechanic and office personnel
Very professional. Answered all my concerns. Fast service.
Stephen W. de Steveo's Garage a répondu le 07/17/2025 01:04 PM

We’re glad to hear that you found our service both professional and speedy! Addressing concerns is a top priority for us, and it's wonderful to know we hit the mark. If you ever have more questions or need assistance, do not hesitate to reach out. Your satisfaction drives our passion for what we do!


SP
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SHELI P.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Best shop
I recently had some major car issues and Steven and his crew have been the nicest, easiest people to deal with. We experience some things that were completely out of our control and Steven was able to get it taken care of. He kept me updated along the way and I feel like he went above and beyond to get my car taken care of. I will always bring my vehicle to Steveo’s garage if I run into problems in the future. I recommend that you do too. You will not be disappointed.
Stephen W. de Steveo's Garage a répondu le 06/26/2025 08:16 AM

It's fantastic to hear about your positive experience with us! Dealing with car troubles can sometimes feel like trying to tame a wild bronco, but we're glad that we could help keep the ride smooth. Our team loves giving updates because, let's face it, suspense is great for movies, not car repairs. Your recommendation means a lot to us – we're all about making sure you leave with a smile (and a well-functioning vehicle). If anything else crops up down the road, you know where to find us!


KA
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KRISTY A.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Great
Will definitely recommend Steve. Affordable, dependable and overall nice people to work with. Got my car done quickly. They go above and beyond and were very helpful.
Stephen W. de Steveo's Garage a répondu le 06/26/2025 08:17 AM

We appreciate your positive feedback! It's fantastic to hear that you found our team to be affordable and dependable. We're all about speed and service here at Steveo's Garage, so it's great to know we hit the mark for you. If there’s anything else you need, don’t hesitate to reach out—our toolbox is always open!


Client vérifié
Tolleson, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Honest
Knowledgeable
Stephen W. de Steveo's Garage a répondu le 06/26/2025 08:31 AM

We're glad to hear you found our team knowledgeable! It's great to know that we're hitting the mark when it comes to understanding your automotive needs. We believe that a bit of car wisdom goes a long way. If you're curious about anything else or have more questions, feel free to drop by anytime!


BF
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BRANDON F.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
SteveO's always takes good care of me
I've been a dedicated customer for years and have grown to appreciate the consistent quality and care I receive from SteveO's Garage. Over time, they've helped maintain and repair my vehicles, always meeting my expectations with their professionalism and attention to detail. Whether it’s routine maintenance or more involved work, the service feels personalized and reliable. I confidently rate them 5/5 for their unwavering commitment to excellent customer care.

DK
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DAVID K.
Sun City, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Excellent service!
I was very happy with the courtesy and the EXCELLENT service given. I will definitely return!
Stephen W. de Steveo's Garage a répondu le 06/26/2025 08:52 AM

We appreciate your feedback and are delighted to hear you enjoyed the service. It’s always our goal to provide excellent care and a welcoming atmosphere. We look forward to your next visit—rest assured, we’ll be ready to roll out the red carpet again!


SL
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SHIRLEY L.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2025
client vérifiéVérifié Client
10
Would Definitely Recomment
This was my first experience with Steveo's Garage and I was pleasantly surprised with the extra service I received. They replaced my fuel pump and did so in a very efficient and timely manner. I found my whole experience a very good one and would definitely recommend them. Special thanks to Tiby.

CS
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CHRISTINE S.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
They fit me in with with very short notice
They were amazing and we will be back
Stephen W. de Steveo's Garage a répondu le 06/26/2025 08:52 AM

We appreciate your kind words and are glad to hear that you had such a positive experience. It sounds like we hit the right note for you. We're always here to provide more amazing service whenever you need it. Looking forward to your next visit!


1R
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124825 R.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Overall satisfied with service
Steveo’s has consistently communicated time frames and work to be completed with accuracy. They charge a fair price. They do what they say they are going to do. They don’t try to upsell you on things that don’t need to be done like some big chain places…ie. “broken mirror” when mirror is obviously NOT broken. Love my locals!! Thanks Steveo and crew!!!
Stephen W. de Steveo's Garage a répondu le 06/03/2025 07:46 AM

We appreciate your fantastic review! It’s great to hear that our communication has hit the mark and that you found our pricing fair—after all, we like to think of ourselves as the neighborhood mechanics, not the upselling bandits. We aim to only fix what’s actually broken, so we're glad you're feeling the love from the local crew. If your car ever needs some TLC again, we’ll be here, ready to roll!


GR
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GABERIAL R.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
They were always very reliable and respectful
I always enjoyed doing business with Steve. Always very respectful and straight forward.
Stephen W. de Steveo's Garage a répondu le 05/20/2025 08:39 AM

We appreciate your kind words and are glad to hear that your experience with us has been enjoyable. Respect and straightforwardness are key ingredients in our recipe for customer satisfaction. We look forward to continuing to provide that same level of service for all your automotive needs. Here's to a great partnership ahead!


JH
JON H.
Sun City, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Great Service
Really a great experience from start to finish.
Stephen W. de Steveo's Garage a répondu le 05/09/2025 08:27 AM

It’s fantastic to hear that you had a great experience from start to finish! We always aim to make every visit as smooth as a well-oiled machine. If you ever need anything in the future, you know where to find us!


HW
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HENRY W.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
10
Good service
Everything and everyone was great
Stephen W. de Steveo's Garage a répondu le 05/08/2025 08:28 AM

We're glad to hear that our team and services hit the mark! It's always our goal to keep things great around here. If you ever need anything else, just let us know—we'll be ready to roll!


Client vérifié
El Mirage, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Greatness
Helpful explanation and wants to get you back in the road understanding
Stephen W. de Steveo's Garage a répondu le 05/01/2025 08:08 AM

It's great to hear that you found our explanations helpful! We believe that keeping you informed is just as important as getting your vehicle back on the road. It’s like we always say, a well-informed driver is a happy driver. We're here to help, so if you ever have more questions, you know where to find us. Safe travels out there!


AM
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ALVIN M.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Oil Change
I went in for an oil change. During the diagnostic 75 step process, they discovered an oil leak and coolant cracked assembly.

Steve contacted the extended warranty company and provided the required photos.
Stephen W. de Steveo's Garage a répondu le 04/22/2025 11:40 AM

It's great to hear that you had a positive experience with your oil change and diagnostic process. Our team always aims to catch those pesky issues before they turn into a serious headache. Kudos to Steve for being the engine of our customer service—who knew he doubled as a photo journalist for extended warranties? Wishing you many smooth miles ahead!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.