Communication was done so professionally and promptly! They let you know updates ASAP! This is about my 4th time going back to Status Symbol! Love your work!!!!!
JL
Joann L.
SUBA Forester Touring
07/15/2023
Vérifié Client
10
good experience
Staff were kind, knowledgeable, explained all that was needed for my repairs.
CM
Cory M.
SUBA Outback R Limited Automatic
05/11/2023
Vérifié Client
10
Awesome body shop
Everyone was very friendly, answered all of my questions thoroughly, did awesome work and completed my repairs in a timely manner.
SF
Stephen F.
Colorado Springs, CO
05/08/2023
4
Lack of communication
There was a la k of communication between the body repair team and the office team, which deals directly with customers. I was told my vehicle would be completed on or about a specific date, however, was completed three days after furthest estimated date. Would not recommend.
Status symbol took care of both my cars in a timely manner and always kept me up to date with repair status. Both cars returned in fantastic condition like new. Always will be a returning customer.
MS
Morgan S.
SUBA Crosstrek Manual
03/03/2023
Vérifié Client
10
Excellent service, communication and skill
Jared and the team at Status Symbol were friendly and accommodating from the first call to schedule my drop off to the final completion of my vehicle. They warned me about supple chain shortages and did everything they could to speed up the process. Jared went above and beyond to accommodate my requests and return my car EXACTLY to its previous condition. I am happy to have chosen Status Symbol and will not be going anywhere else.
The staff at Status Symbol are friendly, professional, and knowledgeable. Jan was my service writer and was very helpful. My vehicle was done early, two days before I expected it! And the repairs were well done. The also thoroughly cleaned my vehicle - inside and out - a pleasant surprise! I have used them in the past, and would highly recommend!
Status Symbol completely repaired and detailed my car. You cannot ask for better service. They were easy to communicate with, and there were no surprises. We're delighted and will use Status Symbol Auto Body whenever we need auto body services. Thank you!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.