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State Automotive Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(793 Avis)
98
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

State Automotive Repair & Maintenance is conveniently located On Route One, steps from the Newburyport Commuter Rail Station and only a 0.5 mile away from historic downtown Newburyport's shopping district and harbor. State Automotive Repair provides customers with quality automotive services (repair and maintenance) for all makes and State Automotive Repair & Maintenance is conveniently located On Route One, steps from the Newburyport Commuter Rail Station and only a 0.5 mile away from historic downtown Newburyport's shopping district and harbor. State Automotive Repair provides customers with quality automotive services (repair and maintenance) for all makes and models with attention to superior customer service. Our ownership and employees know that no one enjoys the time, hassle or expense of maintaining and repairing their vehicle. It is our desire to provide fast, friendly, and quality service during every visit.

State Automotive Repair carries the trusted AAA affiliation with the small town neighborly service that we all desire, which includes personalized service, shuttle rides to your home or work, and late-model courtesy vehicles when available.

At State Automotive Repair, you’re not just a number. Every customer receives the service they expect and the service they deserve.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(978) 465-9833

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
196 Route 1 Newburyport, MA 01950
State Automotive Repair 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(793 Avis)

GG
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GREGORY G.
Rowley, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
i thought i was looking at a major electronic problem with my Rav but it turned out to be a minor one much to my relief.
sometimes you go in thinking you've got an idea of what the problem is with your vehicle. they listened...reassured me they would do a complete evaulation and let me know how to resolve the problem. service was fast and efficient and resolved that same day.

BW
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BETSY W.
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Everyone went above and beyond
My Mini had a freak problem - water had gotten into the electronics. When the electronics start acting up, you diagnose it as everything other than what it is. The team at State Auto Repairs never lots hope, imagination, commitment, and energy to find the problem and help me get around town in the meantime. It was an incident that really builds trust and an opportunity for kindness. Each individual was thoughtful about me and well informed and trained when it came to the car. I wish I experienced the same in the medical profession!

Client vérifié
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
A trusted group of professionals
Andrew and his team at State Auto Repair have brought me peace of mind, having a local trusted opinion that has my family's safety & budget in mind. For over 7 years, they have helped many times.

CD
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CAROL ANN D.
Rowley, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Hayley at the front desk
Hayley is so friendly, upbeat and knowledgeable about all things to do with automobiles and trucks and other motorized vehicles. It appears that she has a great working relationship with everybody at State Automotive. She is a ray of sunshine to all customers and can answer all of your vehicular questions.

LP
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LISA P.
Denmark, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
From out of town
I had been a satisfied customer for years prior to moving to Maine in 2021. I drove back to Newburyport 2/6/25 (2 hour ride) and had some concerns about my car. I sent an email at 8:18 Thursday evening asking if they could possibly look at my car Friday, to which I received an email at 6:24 AM saying, bring it in at 9 AM. It reinforced why I had trusted my vehicles with State Automotive and certainly miss this level of service!

Client vérifié
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Great People Service and Loaner
Everyone who works there is kind and helpful. Trustworthy shop for regular service and emergencies - they will always fit in a safety issue. They work with your schedule and budget to plan out upcoming needs. The loaner cars are great - and roomy which helps when your brakes fail day before driving your kid to college!

JM
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JASON M.
Amesbury, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
fantastic experience
The team at State Automotive has been consistently amazing and accommodating. They have always worked with me to get what ever work done is needed. Andrew is a wealth of information and gives straight answers with evidence as to what is wrong with your car. I couldn't ask for a better partner in managing my vehicles.

TC
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TIM C.
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Excellent End to End
Whether State Inspections or extensive engine work, State Automotive excels at all aspects of the car care experience from appointment to service to check out. And in my experience, they have always performed timely service that matched or came below the estimate.

JS
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JACK S.
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Excellent in every way!
Professional, very friendly staff, great atmosphere I was in and out in no time. Perfect!

JS
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JAMES S.
Gloucester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Honesty
I have been using State Automotive for a few years now. I find that they are exceptional in all areas. It starts with setting up the appointment to driving off the lot. I recently brought a car in that was for my son. "first car" It was given to me for free. I asked state to do a once over, now most service places would have hit me up for all kinds of work. $$$$ Not State they told me that it wouldn't be a good investment to throw money into the car. They could have taken me to the cleaners like many other service station would. This was just another example of how honest they are. I could add what a lot of others have mentioned to my post, but I felt this is something that many people worry about when going to a service station.

JM
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JIM M.
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Routine inspection sticker
Everyone is very nice. Smooth process. Pleasant waiting area.

Client vérifié
Byfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
9
Efficient and well done.
This is the second family automobile that we have had serviced at State. Service was timely and the checklist is extensive and thorough. Pricing seems competitive. Staff was helpful and friendly.

Client vérifié
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2025
client vérifiéVérifié Client
10
Service when needed
They quickly took my vehicle on no notice or appointment and fixed a problem

MW
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MAUREEN W.
Salisbury, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Positive experience
Very pleased with my experience with State Automotive. They do what they say they’ll do. They’re open and honest about costs and repair options, and the loaner cars are a real perk. Definitely recommend.

MD
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MEGAN D.
Newburyport, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2025
client vérifiéVérifié Client
10
Responsive, friendly and quick
After always having had my vehicles serviced at the dealership, I requested a quote for a punch list of recommended maintenance items from State Automotive. Apart from saving me over $1000 from the dealer quote for the same services, I received prompt replies with easy communication throughout. Everyone with whom I've interacted has been friendly and kind. Also very much appreciate the availability of their courtesy vehicle which makes coordinating a service appointment time a lot easier. An overall excellent experience and I plan to continue to bring my vehicles here for service in the future.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.