Spokane Hyundai is your one stop auto repair & Hyundai dealer in Spokane, WA. Our expert technicians provide the best in Hyundai repair and maintenance services. Call us today or visit our website for more info. Spokane Hyundai is your one stop auto repair & Hyundai dealer in Spokane, WA. Our expert technicians provide the best in Hyundai repair and maintenance services. Call us today or visit our website for more info.
Kurt, I am very sorry to hear about your latest experience with us. I do appreciate the feed back we recieve from our customers. We take the comments that we recieve very seriously and strive to provide a 5 star experience every visit. I will reach out to you so we can make sure you get the 5 star service you deserve.
Chris Kemp
A few words of caution to all that look to purchase from Spokane Hyundai, the company follow through is terrible and not genuine. While purchasing the vehicle, I noticed a few rock chips in the windshield. I asked if they had been checked and filled and the sales individual could not validate it. They stated they would have it looked at first thing in the morning just before my picking up the vehicle. At the time of pick up, it had not been looked at. I was told that rock chip repairs and checks are done off site and I should receive a call back in about two weeks to schedule. After a month of not hearing anything, a call to the dealer on status, and the sales individual Mr. Witt state it would be put to the top of the “repair wheel.” On 11/22/24 called the dealer again on status. I asked to talk with the General Manager. The individual answering the call was very nice. I was put on hold while a call was made to the General Manager by the individual. When taken off hold, I was told that the General Manager would call me in the next few minutes. I did not receive a call back from the General Manager. On 11/25/24, I received a call back from the Service department at Spokane Hyundai, not the General Manager. The vehicle is finally schedule to review the existing rock chips that were visible at time of sale and could not be confirmed if they had been addressed prior to sale.
Additionally, check all paperwork that relates to mileage of the vehicle for sale. The vehicle was advertised for sale at 1,000 miles less than actual miles at the time of my test drive (the vehicle was just placed for sale so the mileage should not be that far off). The mileage on the title was even lower than the advertised mileage at 2,000 less than the actual. When the vehicle was picked up and the detail shop did the final cleaning, the paperwork indicated the vehicle miles at 4,000 miles lower than actual.