I’ve been renting a car for many years.
This place checks all the boxes including how they explain the car I am renting and never pushing the insurance for the car. Very professional. They are going to be my go to rental place from now on.
My truck is coming up on 100k mi and it needed new plugs and wires. Art and Jose we’re real informative. I made an appointment and the truck was done in few hours as he promised. I would recommend them.
I appreciate Jose and the other guy taking their time and giving me a time when things would be done. Jose, is helpful and answers questions and lets you know what’s going on. Appreciate it being done on time.
There are of course, several things to consider when taking a car in for service: timing, availability, customer service, pricing transparency and care for the automobile. All of these items were accomplished at Spence & Frye. Art Olivares answered all of my questions and made sure my vehicle was ready for pick up as requested. After receiving my vehicle, the service that was performed was a noticeable improvement.
Except radiator, refreshed cooling system with quality parts and received 24 months/24K miles warranty. Fair price for seasoned knowledge, great service and quality parts. Good business arrangement. Trustworthy!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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