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SOS Repair, Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 161 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our company is based on the belief that our customers’ needs are of the utmost importance. Our
SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. We have the resources and experience needed to address a wide variety of issues, and we can diagnose your vehicle’s performance, consult you on our findings, and help you make the right decisions to keep your cars value high. Our services range from simple tune ups to extensive engine and transmission repairs, and our rates are competitive.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(540) 535-7221

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
620 N Cameron St Winchester, VA 22601

Affiliations

ASE
Technet
SOS Repair, Inc. 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 161 Avis)

DM
Dennis M.
Martinsburg, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Estimate of repairs
Clearly explained results
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 09:54 AM

Thanks for the review!


JW
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John W.
Stephens City, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Review
Excellent work as always.

AU
gravatar
Alan U.
Winchester, VA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/29/2025
5
Disappointed
Disappointed. Engine service light was on when I brought the vehicle in and still on when I went to pick it up. No communication about this problem. Only received a phone call that the vehicle was ready to be picked up.
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 09:53 AM

Mr. Umstead. I am sorry that you are disappointed with your service, but maybe there was some confusion. Your vehicle was brought in for an oil change and a "check coolant" message that was on. We performed the oil changed, and found that your coolant was low. We also did a pressure test but did not find any leaks at this time, so your coolant was filled to the appropriate level. We did inform you(a note on your invoice and told verbally on the phone) that your other light was on. The vehicle is actually still at our shop to look into the check engine light and to replace the fuel tank. Thank you for allowing us to service your vehicle and if you need any further clarification I am certain that one of our service advisors would be happy to speak with you. 


RG
Rob G.
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
It's always sunny at S.O.S.
These people are very pleasant, and I appreciate them taking good care of my vehicles!
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 09:55 AM

Thanks for trusting us with your repairs and for taking the time to leave a review!


SN
Shanon N.
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Great shop
The team at sos was amazing they kept me up to speed on the repair of my car friendly fast and efficient.. the price was much cheaper then I expected also .. I'll never go no where else .. thanks guys
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 09:56 AM

Thanks so much Shanon! 


TM
Tom M.
Berryville, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Tom’s Toyo
This team provides trust and understanding to the fact it cost money to maintain your equipment. They also exhibit pleasant manner, which to an older fellow is equally important.

JM
Jason M.
Winchester, VA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/26/2025
client vérifiéVérifié Client
8
Ford escape
State inspection
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 10:00 AM

Jason, thanks for being a loyal customer and trusting us with your vehicles! I know you told the front desk you thought you left a 5 star review, so we will pretend ;).


DR
gravatar
Dennis R.
Winchester, VA
Subaru Loyale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
8
oil change very thorough
very thorough review of our antique subaru when oil change was done. tire inspection various fluid levels and additive to oil to improve performance
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 10:01 AM

Thanks for taking the time to leave us a review and I am glad you were happy with your service!


AT
gravatar
Andy T.
Martinsburg, WV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
10
Water pump replacement
Steve, Chris and staff are superb….. Customer service is 5 ⭐️ excellent. You are a human being to them and they treat you with kindness, respect and care. They also stand behind their work 100%….Highly highly highly recommend……Thank you so very much with a most grateful heart SOS staff…😊😊😊
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 10:02 AM

Thanks for the high praise - I will definitely pass it on so everyone know :) 


KE
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Ken E.
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Excellent service, as always!!!
Steve, Chris and the entire staff continue to deliver on quick, friendly and affordable experience each time I bring them something to work on. I’ve been going to S.O.S. for years. My personal stuff goes here, our company vehicles go here and when given the opportunity to suggest a shop it will always be S.O.S.
The Team at SOS R. de SOS Repair, Inc. a répondu le 04/02/2025 10:03 AM

We are so grateful for our loyal customers and the trust you put in us. Thank you for leaving such a wonderful review!


Client vérifié
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
client vérifiéVérifié Client
10
Great
They are very helpful and are very friendly.

DR
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dennis r.
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
8
oil change
very thorough and timely

HG
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Hayden G.
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
State inspection and troubleshooting noise
Friendly service that was fast. Helped diagnose possible rear end issue.

DS
Dave S.
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
9
Positive experience
Very professional, good communication, pricing seemed reasonable

Client vérifié
Winchester, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Check engine light is on Will need to order parts
Exlic

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