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Sonju Two Harbors

Score moyen
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
3,7
(50 Avis)
-20
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-20
Score NPS ®

Détails de l'entreprise

À propos

Award winning full service Ford and Chevrolet dealership. We serve Duluth and Two Harbors, MN Award winning full service Ford and Chevrolet dealership. We serve Duluth and Two Harbors, MN

Catégories
Concessionnaire de voitures neuves
Contact
(877) 897-6658
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure centrale (É.-U. et Canada)
893 Scenic Dr. Two Harbors, MN 55616

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-20
Score NPS ®

Détails de l'entreprise

À propos

Award winning full service Ford and Chevrolet dealership. We serve Duluth and Two Harbors, MN Award winning full service Ford and Chevrolet dealership. We serve Duluth and Two Harbors, MN

Catégories
Concessionnaire de voitures neuves
Contact
(877) 897-6658
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure centrale (É.-U. et Canada)
893 Scenic Dr. Two Harbors, MN 55616

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-20
Score NPS ®

Détails de l'entreprise

À propos

Award winning full service Ford and Chevrolet dealership. We serve Duluth and Two Harbors, MN Award winning full service Ford and Chevrolet dealership. We serve Duluth and Two Harbors, MN

Catégories
Concessionnaire de voitures neuves
Contact
(877) 897-6658
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure centrale (É.-U. et Canada)
893 Scenic Dr. Two Harbors, MN 55616
Tous les départements' Avis
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
3,7
(50 Avis)

BS
gravatar
Barbara S.
Aurora, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/15/2023
0
Catégorie : Sales
Give all 10s on the Sonju Two Harbors survey or else......
We recently leased a new truck from Sonju Two Harbors. We were told by Justin and Adam while waiting to do the paperwork that we needed to give all 10s on the survey. My husband noticed that the truck had a Class 3 bumper hitch and we needed a Class 3 Reese although the truck had a towing package. Initially, when my husband called Sonju, a manager told him that they could take care of it and would let him know when. In the meantime, the survey was completed and although almost all questions were rated 10, then were a couple that were not. My husband called again to see when we could bring the truck back and Adam (the product specialist/salesman) was obviously angry and said something like "I heard you really sliced me," and then said, "You didn't give us all 10s so I don't know how much we can do for you." After he said, "It won't be me calling you back, it will be Justin." No one called back. My husband called and asked to speak to the manager. He never returned calls either. The dealership was correct in that the truck was equipped with the hitch that was stated. However, the customer service there went to ZERO once they got their survey back without all 10s. So, buyer beware! If you want good service at Sonju Two Harbors you need to give all 10s whether or not they deserve them!!!! Yesterday, they had the nerve to call us wanting to know if we had the title for our trade although we filled out the paperwork for a duplicate title. My husband told them that yes we do but we aren't mailing it to them and they could have the manager call if he wants to know why. Again, no response.....We have at least five unreturned calls to Sonju. Management has not called back despite knowing there is a dissatisfied customer.. Next time we will be taking our purchase to a dealer who doesn't have employees who can't handle a survey which is intended to improve the customer's experience, not cause them to treat them poorly...
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