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Smog Mart Inc

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(269 Avis)
-100
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Détails du score

5 stars
79%
4 stars
13%
3 stars
1%
2 stars
1%
1 star
4%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Repair Financing Available No credit needed! Instant approval up to $1200.00! Smog Mart Inc. provides top-of-the-line auto maintenance and repair services, specializing in domestic vehicles Repair Financing Available No credit needed! Instant approval up to $1200.00! Smog Mart Inc. provides top-of-the-line auto maintenance and repair services, specializing in domestic vehicles

Catégories
Réparation automobile, Smog, Réparation de transmission
Contact
(916) 427-7664
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
7070 Stockton Blvd Sacramento, CA 95823
Obtenir des directions
Smog Mart Inc's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(269 Avis)
Écrire un avis
Avis récents
FN
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Fredrick N.
Sacramento, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/23/2021
0
DON'T GO HERE
I took my car there to have my brakes repaired. $317 later brakes still not repaired and the owner "HAMZA" threatens me in camera in HIS PLACE and FORGES my signature on camera. This place advertises dealer work at reasonable prices. GARBAGE. TAKE YOUR CAR WHERE YOU AND YOUR MONEY WILL BE RESPECTED.
FN
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Fredrick N.
Sacramento, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/13/2021
DON'T GO HERE
Took my car here on Sat. I paid them drove away and brakes went to floor on there property. They kept it until Wed. They gave it back to me brakes still not fixed. They offered me no refund and refused to adjust the bill. The owner HAMZA lightweight THREATNED me because I felt the bill should be adjusted. The mechanic Anthony gladly volunteered to pay me for the OBD device he misplaced while working on my car. HAMZA told me I shouldn't be talking to his mechanic. THIS IS WHAT I GET IN AMERICA? NOT. TAKE YOUR CAR WHERE YOU WILL GET TREATED WITH RESPECT AND GET WHAT YOU PAID FOR "SMOG MART AIN'T IT. ANYWHERE BUT THERE.
Non recommandé
AS
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Aseelah S.
Palmdale, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2021
SmogMart is Great
Great customer Service! Friendly service highly recommended.. Leandra at the front desk will take care of you ??
Recommandé
JW
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Justin W.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2021
Great customer service
Great employees . Work fast as possible , great environment everyone is very helpful and great attitude. Went in for smog and it didn’t take as long as I thought. They have very comfortable couches to sit on while waiting and great prices.
Recommandé
JW
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J W.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2021
Very friendly
All employees are super cool and like to get to customers as fast as possible. Nice building with very comfortable couches to sit on while waiting. I highly recommend coming here 10/10 rating
Recommandé
GW
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Gerald W.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2021
Outstanding customer service with a smile
I took my car in because my brake light kept coming on and my car would pull to the right when I started to brake.
I was met at the front door my employee named Romy with a smile, he offered me a cup of coffee while I waited to be served.
My rear brake drums couldn't be taken off to inspect and my front brakes were in bad condition also.
I was lucky that my car was stopping because my brakes were so bad.
By chance Rome was the tech employee who worked on my brakes.
He did a outstanding job servicing my brakes to get my car back on the road safely.
Everything that needed to be done was detailed explained with how much it would cost me to have it done with no surprises.
Great customer service by all staff
I found a great place to get my cars serviced.
Recommandé
AK
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Angi K.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2021
Quick service
Came to smog the vehicle. It was a quick process. Would recommend stopping by if you need to get it done.
Recommandé
CW
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Catherine W.
Sacramento, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/06/2021
Nice and helpful
Not too long wait time and prices are reasonable.
Would like to see oil change prices listed along with the smog prices.
Recommandé
EM
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Elisha M.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2021
Absolutely amazing
I love this place went above and beyond real life hero’s I couldn’t make it through this tough time with out them
Recommandé
SH
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Steve H.
Roseville, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/29/2020
This shop doesn't follow BAR guidelines. Crooks.
I'm not a fan of writing 1 star reviews because I'd hate to sound like a brat, but I feel this is warranted as the owner states that he "has to follow rules and regulations of BAR", but still doesn't.

I had someone purchase my vehicle that was stock, aside from an intercooler, which is legal to have installed if the turbocharger is unmodified. I sent him to this shop to have the smog check completed because it was close to where he lived. The car failed the visual inspection due to the intercooler and hoses. I replaced the hoses with the factory hoses and it still failed.

I called the shop to get an explanation on the failure and I spoke with whoever answered then phone and then Roman, the tech who performed the smog check. After explaining that on Page 49, the BAR Smog Manual states that if the turbocharger is FACTORY, an EO number is not required for the intercooler. Roman didn't appear to know this and said that because the intercooler was not factory, it will not pass. This shop seems to have precedence or believes that their belief supersedes BAR guidelines. They have also stated "that in doubt, they will fail it" despite it being within BAR guidelines. This is crooked. They're failing my car to force me to pay again to get it smogged. Yes, I can go back within 15 days for a retest, but it should not have failed the second time.

For reference, from the BAR's Smog Manual - " For the purpose of a Smog Check inspection, inspectors are only required to verify the EO as listed in this table. Any add-on or modified part not otherwise addressed on this table must have an EO and be verified during inspection.

I took this to another shop and explained this situation and the smog shop had ZERO issue passing the visual and smog. I told them the information that this smog shop presented and he said "that is what happens when SMOG technicians don't know what they're doing and think they abide by their own rules".

Long story short, these guys made getting a smog a hassle and they don't seem to follow the BAR guidelines for smog. They follow their personal beliefs despite have guidelines laid out for them. I've filed a complaint against this shop with BAR and have scheduled an appointment to bring this car to the BAR Referee for review DESPITE having already passed. The fact they seem to think they can "fail when in doubt" shows a lack of education and contradicts the owners "statement" on why he started this business. It's simply a cash grab for him.

I can't recommend another station nearby as I don't live in this area anymore, but I'm sure there are higher rated places in Sacramento than Smog Mart.

I hope you are ready to still back your technician - Roman for falsifying my smog by saying things were tampered when they were not.
Non recommandé
NM
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Nadia M.
Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2020
Had my car smoged
Had my smog done today. I was a walk in and walk ins are welcomed. Was there about an hour or less. Tje customer service was excellent. The place was clean. I am a satisfied customer. I would recommend to get your smog done and other services done that they offer.
Recommandé
EH
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Edgar H.
Elk Grove, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2020
Excellent
Never been to this place and it a amazing place to be here when you need the help. Everyone is nice, they want to help you make sure everything is good. It one of the best place I ever been
Recommandé
YN
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yuri n.
Elk Grove, CA
Pontiac Vibe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2017
client vérifiéVérifié Client
Staff: friendly, knowledgeable, honest.
Highly recommend : staff very friendly, knowledgeable, honest. Excellent service.
Recommandé
JB
Jimena B.
Sacramento, CA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2017
client vérifiéVérifié Client
Catégorie : Service
Jimena said the technicians at this business are good. She appreciates them.
Recommandé
VW
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VONYA W.
Sacramento, CA
Chevrolet Chevy Express
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2017
client vérifiéVérifié Client
They stand behind their work.
I had my engine replaced. I'm very pleased with the work.
Recommandé
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