Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s East Side. ...more
The person I worked with (Scott) was very helpful, starting with the initial call, he walked me through the process, made sure the proper parts were being ordered, provided a reasonable estimate, and explained the process.
While the truck was in for the installation, Scott also kept me informed on progress. There was a delay due to a defective part that was shipped and they handled that very well.
The one day delay caused me to need to do an after-hours pick-up. The process for that was fully explained and easy. The whole process was very professional and well done from start to finish.