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Smartt Auto Repair

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(51 Avis)
-100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

Contact
(615) 461-7809

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
150 west broadway Gallatin, TN 37066
Smartt Auto Repair's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(51 Avis)

SC
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Shelly C.
Gallatin, TN
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/30/2021
0
Coolant hose
I went here for coolant hose replacement. I misunderstood their policy, I thought if they repaired it I wouldn't pay a diagnostic charge but $45 was on my bill. I was in a hurry when I picked it up and didn't look at the work done. Next morning I looked and seen a hose wasn't hooked up. Took it back, turned out Mechanic had left old hose in the engine and it had wedged in. He didn't seem to be phased by it. Total cost was $195. I will not return there cause my whole experience was not good. Do not recommend.

RD
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R D.
Bethpage, TN
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/16/2021
5
Oil and grease on interior.
The mechanic changed the oil and got oil and grease on the stealing wheel,leather, and really bad ground in oil grease and grit from his boots on the carpet.This could be easily prevented by placing newspaper on the carpet and whipping down the stearing wheel and leather.A big mess for me to clean up. This shows disrespect for the customer's property.

DM
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Donna M.
Gallatin, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/27/2021
Not reliable
my son bought an alternator and had trouble putting it on his car, took it there and they agreed it was what was needed. THAT cost $45. They installed it, he got 40 miles away, it stopped working. THATS when he discovered they don't guarantee their work. AND they overcharged on the towing fee by almost double! Absolutely WOULD NOT recommend this place.
Non recommandé

Client vérifié
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/24/2021
client vérifiéVérifié Client
Quality work, good price, slower than Christmas
I've had my cars repaired at Norman Automotive several times. Every time, I'm pleased with the work, pleased with the price, but very disappointed in how long it takes. If you're looking to have a car repaired there, expect to be without your car for at least a week. But when you do finally get it back, it will be repaired to your satisfaction.
Non recommandé

SK
Sarah K.
Gallatin, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2021
client vérifiéVérifié Client
Always a positive experience
Never over priced. Always done in a timely manner.
Recommandé

PU
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PETER U.
Gallatin, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2021
client vérifiéVérifié Client
They care about the customer.
Kevin and Heather are like few that you will ever come across. They are kind, courteous and will go EXTREMELY far out of their way to help you. I came barreling into the shop on a Monday morning with a massive problem, there was some sort of issue with the ignition on my truck and I desperately needed some help. I use this truck for my business so you could imagine the trouble I was in. Heather immediately called Kevin to the front to see if there was anything they could do. Kevin dropped everything he was doing and got the truck running within a couple of hours. My review is not based on the fact that they got my truck running (they obviously know what they are doing), however, it is based off of my interactions, their thoughtfulness and care for me the customer. They could have easily turned me away and/or charged me an arm and a leg as this was not a scheduled service repair but they did not. After receiving the invoice, I expressed that it should have been way more for the trouble they had to go through. Kevin’s response: “that’s not the way we do business”. I do not even live in this state, but if I did, I would never go anywhere else.
Recommandé

JG
JOANNA G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2021
client vérifiéVérifié Client
Car
Great customer service, honest, & sweet people. Will definitely be back!
Recommandé

KG
KHALIL G.
Nashville, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2021
client vérifiéVérifié Client
VERY HONEST SERVICE
Professional and friendly service.
Recommandé

Client vérifié
Hendersonville, TN
Mercedes-Benz E350
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/09/2021
client vérifiéVérifié Client
It is very easily accessible from my house.
The service is as equal or better than the dealers and much cheaper
Recommandé

GM
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GRACE M.
Gallatin, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2021
client vérifiéVérifié Client
Great service
My new go-to-place for any car needs.
Recommandé

GM
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GREG M.
Gallatin, TN
Mercedes-Benz C240
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2021
client vérifiéVérifié Client
Experts and professional as well as honest.
Absolutely the best in middle Tennessee
Recommandé

VH
VAUGHAN H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2021
client vérifiéVérifié Client
Fast work, good price
Small job but came with a small price and got it done quickly
Recommandé

MH
MISTIE H.
Red Boiling Springs, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2021
client vérifiéVérifié Client
Speedy and they do not price gouge
Heather took very good care of me and my car she found the part that I need Ed and thought that it was going to be difficult to find and lowen behold she found it! Took a few days to get it in but when it arrived I was assured a 3 hour turnaround and again they did it in a timely manner. I definitely recommend them for any of your automotive needs.
Recommandé

JS
JOHN S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2021
client vérifiéVérifié Client
Fixed right the first time.
They did what they said they would do, charged only what they said it would cost and finished
Before they said they would.
Recommandé

AH
ADAM H.
Castalian Springs, TN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2021
client vérifiéVérifié Client
Car maintenance
Very timely service completed at a great rate.
Recommandé

1-15 sur 51 résultats
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