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Smart Hyundai of Davenport

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(888 Avis)
66

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
90
Total des ReScores
4,7
Moyenne de ReScore
66
Score NPS ®

Détails de l'entreprise

À propos

The service department at Smart Hyundai is ready and able to serve you and service your vehicle. Let our team prove to you our ability to get the job done in both a timely and efficient manner. Whether your vehicle needs basic maintenance or an entire inspection, schedule your appointment today. The service department at Smart Hyundai is ready and able to serve you and service your vehicle. Let our team prove to you our ability to get the job done in both a timely and efficient manner. Whether your vehicle needs basic maintenance or an entire inspection, schedule your appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(563) 445-4861

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
101 W 37th st Davenport, IA 52806
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(888 Avis)

SW
gravatar
Suzy W.
Le Claire, IA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/14/2022
0
Catégorie : Service
Service issues
After receiving a text verifying my appointment for an oil change, I called to add an additional service to my visit. They couldn’t find my appointment when I called, locating it eventually under the Kia scheduling. I received a new text notifying me of the updates. When I arrived at my scheduled time, the dealership was unable to find my appointment and the parts I requested hasn’t been ordered. As I was Becoming increasingly frustrated, the dealership offered to at least get my oil changed. That was fine, however they then proceeded to claim the issue was due to a call center. By that time I really didn’t care where the problem was, I just wanted it fixed. This is the third issue I’ve had with this dealership since The Smart ownership, the first being that they didn’t put oil in my engine and blew the motor up. ( Which they did replace,) There are many places to spend my money—I have been coming here for over 10 years…horrible customer service and I won’t be back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.