business image

Sentinel Off Road

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(12 Avis)
100

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
100
Score NPS ®

Détails de l'entreprise

À propos

Sentinel Off-Road is your family and veteran-owned one-stop shop for all your auto repair needs in Elizabethton, TN. We specialize in automotive repair and maintenance. Our team has the expertise to perform maintenance, repairs, and modifications on 4×4 trucks and jeeps. As well as aftermarket installation, including bumpers, rockers, Sentinel Off-Road is your family and veteran-owned one-stop shop for all your auto repair needs in Elizabethton, TN. We specialize in automotive repair and maintenance. Our team has the expertise to perform maintenance, repairs, and modifications on 4×4 trucks and jeeps. As well as aftermarket installation, including bumpers, rockers, snorkels, skid plates, tire carriers, racks, and more. We want to ensure your vehicle runs smoothly and safely. That’s why we offer one-on-one modification planning. ...more

Catégories
Entretien de la voiture, Atelier de réparation, Vente et réparation de pneus
Contact
(423) 213-5331

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
823 Hwy 91 Elizabethton, TN 37643
Sentinel Off Road's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(12 Avis)

CM
Cody M.
Tennessee
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/02/2026
client vérifiéVérifié Client
Catégorie : Service
Cody said the actual service was fantastic, but there were some charges for parts that they tacked on at the end that they didn't call him about to get his approval for their purchase. It added on an additional $1400 to the original quote. They did send some money back to him and refunded him around $900. They made it right but he wishes their communication would've been a little bit better so the situation could've been avoided altogether. He would probably go back there again, they were super great.
Recommandé
Your Trusted Off-road S. de Sentinel Off Road a répondu le 06/02/2026 03:10 PM

We appreciate you taking the time to share your thoughts! It's great to hear that you found our service fantastic—our team does strive to deliver top-notch care. However, it sounds like we tripped over our own shoelaces with communication on the parts charges, which is certainly not our intention. We totally get how a surprise bill can feel like finding a rock in your boot while off-roading.Your feedback about communication is invaluable, and we’re on it. We're committed to ensuring that our customers are kept in the loop, especially when it comes to costs. We’re glad we could make things right, and we look forward to showing you a smoother ride next time. Safe travels in your F-150!

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