My vehicle's alternator when out & of course my vehicle ends up at you guessed it, Scott's Automotive & Transmission. So once the shop contact reached out to advise me of the cost I kept saying to the man, that seems very expensive & his reply was a bunch of gibberish. He quoted me $1366.99 US Dollars, mind you, this was the only thing wrong with my vehicle. He stated my warranty company was only paying manufactures rates & I would be responsible for my $250.00 deducible & the remaining balance, so I listened intently for my portion of this astronomical quote. So, I was advised that the Warranty Company was only paying roughly $600 & some change & I would be responsible for $700 & some change. I was also told that if I paid with a credit card I would be charged $45 however, If I paid in cash, I would not be charged the $45. I was just too done that this repair was going to be this expensive, so I called my warranty company back & asked a few questions. I also googled what are the cost of alternators & found that they could run between $361-$548. The shop charges $1069.91 that $ 166.20 for Labor - $834.84 for the alternator. Wow! I get a 2nd call stating that my battery will not keep it's charge so that will need to be replaced and that came to $238.61. So that was $70.04 Labor $ 147.41. So I go to pick up my vehicle and I actually see the bill and I see all the charges listed on the bill: Diag-Hard Start: $138.00, Remove & Replace the Alternator Labor $166.20 & $834.84, Remove & Replace Battery: $$79.04 & $147.41, RO Fees: Shop Supplies $54.47 & Cash Discount $54.64= $1560.63. Please choose another shop so you can keep more of your money & not be over charged. Greed is still a sin, I'm just saying!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
