business image

Scotts Auto Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(336 Avis)
88

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

At Scotts Auto Repair, we work on both American and Asian cars and trucks. We offer a wide range of services, from small repairs, like oil changes, to larger jobs, including engine and transmission replacements. Our capabilities also include tire services, alignments, turning flywheels for manual transmissions, turning brake rotors and At Scotts Auto Repair, we work on both American and Asian cars and trucks. We offer a wide range of services, from small repairs, like oil changes, to larger jobs, including engine and transmission replacements. Our capabilities also include tire services, alignments, turning flywheels for manual transmissions, turning brake rotors and drums, and addressing air conditioning and heating issues. In addition, we provide power steering and front-end repairs. We strive to help everyone to the best of our abilities, Monday through Friday, from 8:00 AM to 6:00 PM. ...more

Catégories
Entretien de la voiture, Entretien de la voiture, Alignement
Contact
(205) 621-3300

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
200 Bearden Rd Pelham, AL 35124
Scotts Auto Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(336 Avis)

LW
LASHAUN W.
Pelham, AL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/24/2026
client vérifiéVérifié Client
2
Beware
This was the worst experience I’ve ever had with an auto repair shop. I took my vehicle in for what was supposed to be a simple tune-up, and my car came back running worse than it did before I dropped it off.

I was charged $757 for six spark plugs and six ignition coils. However, based on what we discussed over the phone and what I later observed, it appeared that only two ignition coils were replaced. On top of that, the shop kept my vehicle for four days.

I’m a very easygoing person, and I don’t have a lot of free time because I work and have a newborn child at home. I depend on my vehicle every day, and now it’s broken down again. This situation has cost me both time and money.

I had told the mechanic that I had already run a quick diagnostic test on the vehicle because I was trying to understand the problem and possibly save some money by doing the repair myself if I could. I think most people can understand wanting to do that.

The mechanic came across as respectful during our conversations, but I left feeling very disappointed with the service I received. Based on my experience, I cannot recommend this shop.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.