Performed oil change without any additional pressure, check out everything and noted a few things to budget for should I keep vehicle for 50k more miles but the vehicle is safe per mechanic
The team works well together. They got me in and out quickly and let me know any issues my car had. They didn’t pressure me to get it fixed with them but did let me know the cost for them to fix it.
Was able to schedule service in a timely manner. Work was completed that day. Was provided a detailed explanation of the problem.
My oil leak was due to a manufacturer defect in the oil filter that was installed at Scott's during my last oil change. Scott's replaced the filter, fixing the leak at no cost! :)
They always address what needs to be fixed and alert you to potential issues in the future without trying to pressure you into paying for something you don’t need
Been going to them for few years now. Even when they are buys (always) they find time to get the job done fast as possible. Always been honest too witch I like.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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