We're sorry to hear that you've experienced issues with at Schaefer Autobody Centers of Columbia. Unfortunately, parts issues are out of our control and are a Nationwide issue. We did mention this to you at the time you dropped your vehicle off and did our best to expedite the repairs once parts were recieved. I wish you didnt reflect this pain in the score you gave our shop because, once again, these are issues out of our control. I know you will be completely satisfied once you get your vehicle back! Hopefully at that time you can issue a new score for the shop that reflects our work and not the timliness of parts that is out of our control. Thank you for your time and we hope that you think of us should you need repair services in the future.