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Sand Lake Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 220 Avis)
98
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

Sand Lake Automotive is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians. We use quality CARQUEST products, backed by a Nationwide Worry Free Driving warranty. We stand on sound business principles and uphold high ethical standards. Our goal is to Sand Lake Automotive is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians. We use quality CARQUEST products, backed by a Nationwide Worry Free Driving warranty. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive experience friendly and successful. ...more

Catégories
Réparation automobile, Pneus, Réparation de transmission
Contact
(907) 349-2141

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Alaska
1153 E 74th Ave Anchorage, AK 99518-3213
Sand Lake Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 220 Avis)

CP
gravatar
CINDY P.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Over 40 Years of Topnotch Service
Excellent customer service, honest quotes, and successful results. I know I can count on these folks to keep my aging vehicle safe and road worthy. Pretty sure that’s why I have been with them for over 40 years. Thank you, Sand Lake Auto!

TD
Tom D.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
Catégorie : Service
Tom said they do him square, they do a good job and tell it to him straight, they are good honest people.
Recommandé

RH
Rodney H.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
Catégorie : Service
Rodney said they did a great job.
Recommandé

SM
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SHAWN M.
Moose Pass, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Dependable.
We trust them.

GA
gravatar
GUS A.
Anchorage, AK
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
10
profesional service
Fast and professional services

MK
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MATTHEW K.
Anchorage, AK
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/04/2025
client vérifiéVérifié Client
8
Credit card service fee
Good quality work, Sand Lake Auto has never failed to deliver and has always allowed me to supply the parts for install -- this is appreciated.

One disappointment: I was charged a 2.4% credit card service fee to use my credit card to pay for the service. I was not notified that I was being charged the fee and had to ask what it was at the time of payment. I consider credit card fees to be part of the overhead cost of doing business and do not believe they should be passed to the customer. I will bring cash next time to avoid paying this fee.

CJ
Clif J.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
Catégorie : Service
Clif said they are easy and honest.
Recommandé

DR
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DON R.
Anchorage, AK
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Needed annual service
Excellent service

AL
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ALLEN L.
Eagle River, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
Brake inspection and replacement
I was referred to Sand Lake Auto a couple yeats ago by a close friend. Great people that are experts at what they do, and at a reasonable price. Great communication as well. They are just plain top notch from scheduling to pick up. Its clear they are not your average shop.

BP
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BOB P.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
Everything fixed!
Sand Lake Automotive has serviced all of our vehicles for many years. Best place for all auto repairs! Great customer service too!!

EC
gravatar
ERDRICH C.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Car Service - Oil Change
This company is honest and staff are really nice and very professional.

JA
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JEANNE A.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
Always happy with their service
Tim knows vehicles and he always put in more than 100% effort to get the job done properly.

CR
Christina R.
Anchorage, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
Catégorie : Service
Christina said Denise gave her some guidance, a quote, and fixed her vehicle the same day.
Recommandé

WS
Wayne S.
Alaska
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
Catégorie : Service
Wayne said they did a good job for the price they said they'd do it for.
Recommandé

Client vérifié
Anchorage, AK
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/07/2025
client vérifiéVérifié Client
5
Truck motor destroyed
Usually exceptional experience. But this time I paid $600 and drove the truck 250 miles and then the engine completely self destructed. I was quoted $14,000 to replace the engine with a used one.
Timothy M. de Sand Lake Automotive a répondu le 06/09/2025 10:02 AM

We are sorry to hear the engine died on you truck. When the truck came to us it had less than 2 psi oil pressure and was making noise and driven to us this way. We found that whoever changed the oil filter last did not put the cage in that keeps oil filter from crushing and this is what happened. The oil had metal metallic in it, we installed new filter and screen and truck had over 70 psi and the noise was gone and left this way. The truck was towed back 135 miles later and still had oil pressure but lower end was making noise, we determined damage was done from lack of oil pressure from before and finally a bearing failed. We had no way to tell the damage an engine with 220k miles  took from no oil pressure other than after we replaced filter correctly it sounded good and had great oil pressure. The original bill was 475 which included repairing a no start condition and diag oil pressure concern. The estimate for just over 14k was for a remanufactured  engine to be installed.


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