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San Tan Hyundai

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(15 186 Avis)
66

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
456
Total des ReScores
4,8
Moyenne de ReScore
66
Score NPS ®

Détails de l'entreprise

À propos

San Tan Hyundai is located in Gilbert, AZ, and easy drive from Mesa, Chandler, Tempe, and Phoenix. We have been the #1 Arizona Hyundai Dealer in both Sales and Customer Service for 3 years in a row! Call us or visit our website to schedule a Service visit. San Tan Hyundai is located in Gilbert, AZ, and easy drive from Mesa, Chandler, Tempe, and Phoenix. We have been the #1 Arizona Hyundai Dealer in both Sales and Customer Service for 3 years in a row! Call us or visit our website to schedule a Service visit.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(480) 517-5200

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
3252 S. Auto Way Gilbert, AZ 85297
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(15 186 Avis)

RT
gravatar
Ryan T.
Queen Creek, AZ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/08/2024
0
Catégorie : Service
Fuel pump fuse recall
I made an appointment to have the fuel pump fuse replaced after receiving a recall notice. I specifically mentioned what needed to be done when I made the appointment. I drove 30 minutes to the dealership and met the service rep who told me their computers had been down for several days and they could not replace the fuse. They also said they did not have the part but I could just stop by and get it done another time.

I called about ten days later to make sure they had the part before driving back out there. The rep said I would need to make an appointment to see if it needed to be replaced, then make another appointment to have it replaced. Why would there be a recall if the fuse didn’t need to be replaced? This place has no consideration for customers’ time and seems very disorganized. There needs to be a better system in place to notify customers of cancelled appointments if the “system is down.” No bueno.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.