I SAW THEIR ONLINE AD FOR A CAR I WAS INTERESTED IN. MY FIRST TIME THERE. I DEALT WITH ADAM. HE KNEW THE PRODUCT IN EVERY DETAIL. HE KNEW THE CAR HISTORY AND PROVIDED ME WITH THE CARFAX REPORT. WE DISCUSSED THE PRICES OF SIMILAR AUTOS. I HAD RESEARCHED THIS BEFORE THE APPOINTMENT. ADAM'S REPRESENTATIONS ABOUT PRICE WERE ACCURATE; NO EXAGGERATIONS. NEGOTIATIONS WERE STRAIGHT FORWARD AND PROFESSIONAL. MUTUAL RESPECT. FROM THE START, TO MY DRIVING AWAY WITH THE CAR, WAS TWO HOURS. QUICK, HONEST AND EASY.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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