business image

Salems Wrenchworks

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(960 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Salem’s Wrenchworks is a full service Auto Repair Facility. We Service Tires, Shocks & Struts, Ball Joints, Tie Rod Ends, E Check Failures, Brakes, Check Engine Lights, Tune Ups, No Starts, Hard Starts. Everything except Body Work. Salem’s Wrenchworks is a full service Auto Repair Facility. We Service Tires, Shocks & Struts, Ball Joints, Tie Rod Ends, E Check Failures, Brakes, Check Engine Lights, Tune Ups, No Starts, Hard Starts. Everything except Body Work.

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(330) 645-9321

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3481 Manchester Rd Akron, OH 44319-1437
Salems Wrenchworks' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(960 Avis)

MB
Margaret B.
Brecksville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Side view mirror
What a gift Salem Wrenchworks is. They replaced the glass saving me hundreds of dollars. The dealer was going to replace the full mirror. Love Chris and his team! Amazing talent and service!

CR
Chuck R.
Canton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
7
Maintenance
Good service and it went smoothly and timely. Fair pricing.
Chris S. de Salems Wrenchworks a répondu le 06/04/2025 06:56 AM

Thank you so much for your kind words, and the five-star review! We're glad to hear that your maintenance service went smoothly and on time, and that you found our pricing fair. Providing honest, efficient service is what we strive for every day. We appreciate your support and look forward to seeing you next time!


GJ
Gail J.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
First Impressions Matter
My insurance provider recommended Salems Wrenchworks for my vehicle which included lube, oil and filter service, inspection of all belts, hoses, brakes, battery condition, setting tire air pressures and rotation of all four tires.
Upon completion, my car was deemed in good condition minus the need for new windshield wipers. I also had a coupon which was honored to cover the cost of this extended service. Of course, there were taxes and other fees which came to $66.28. The staff was courteous, and professional and answered all of my questions. Without hesitation, I had a good experience with Salems Wrenchworks.
Chris S. de Salems Wrenchworks a répondu le 06/02/2025 07:22 AM

Thank you for such a detailed and kind review! We're so glad to hear that your first impression of Salem’s Wrenchworks was a positive one. It means a lot to us that you felt well taken care of throughout your service, from the oil change to the thorough inspection. We're also happy we could honor your coupon to make things even more convenient for you.

Your trust and satisfaction are our top priorities, and we appreciate you sharing your experience. If you ever have any more questions or need further assistance, we’re always here to help. We look forward to keeping your car running smoothly!


RM
Rik M.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Chris got my car right in, diagnosed the issue and had it fixed quickly and at an affordable rate. This is my go to mechanic
Fabulous place to have your vehicle serviced at Great people and at a fair price, not to mention quickly
Chris S. de Salems Wrenchworks a répondu le 06/02/2025 07:17 AM

Thank you so much for the awesome review! We're glad Chris and the team could get you in quickly, sort out the issue, and get you back on the road without a hassle. Hearing that we're your go-to mechanic means the world to us! We truly appreciate your support and look forward to being here whenever you need great service at a fair price.


Client vérifié
Uniontown, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
8
Front under scrape repaired
My car was fixed expertly, as always, in a very short time. Thanks Chris and your team!
Chris S. de Salems Wrenchworks a répondu le 06/02/2025 07:13 AM

Thank you for the great review! We're thrilled to hear your car was taken care of quickly and expertly—just the way it should be. Chris and the whole team truly appreciate your continued trust and support. We're always here when you need us!


JS
Jessica S.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
Test and replace radiator
They were fast at testing and finding the problem and reasonable with the rates! Thanks again!
Chris S. de Salems Wrenchworks a répondu le 06/02/2025 07:06 AM

Thank you so much for your kind words! We're glad we could quickly diagnose the radiator issue and get you back on the road without breaking the bank. We appreciate your trust in Salem's Wrenchworks and look forward to helping you again whenever you need us. Safe driving!


Client vérifié
Uniontown, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
New Battery
Needed a battery on a saturday. They ordered one in in the morning, checked the charging system and I was ready to go early in the afternoon.
Chris S. de Salems Wrenchworks a répondu le 05/07/2025 08:10 AM

Thanks so much for sharing your experience, and for the 5 star rating! We’re glad we could get you back on the road quickly with a new battery and a fully checked charging system. Don’t hesitate to reach out if you need anything in the future!


GF
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Gene F.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Quality work
Quick and reliable. They seem to handle everything I throw at them with ease.
Chris S. de Salems Wrenchworks a répondu le 05/05/2025 10:23 AM

Thank you so much for the great review! We really appreciate your kind words and are glad to hear that our work has been meeting your expectations. At Salem's Wrenchworks, we take pride in handling whatever comes our way with skill and efficiency. It's always a pleasure working with customers like you — thanks for trusting us with your vehicle!


LF
Loren F.
Mogadore, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Affordable great quality work
I had a problem with my car Volvo 2002 and I was able to get it towed to Salem’s Wrench Works and they were able to quickly identify what the problem was and get my car back to me in a timely manner. I will always be taking my vehicles here. A great mechanic is hard to find.
Chris S. de Salems Wrenchworks a répondu le 04/25/2025 08:44 AM

Thank you so much for your kind words and five star rating! We're thrilled to hear you had a great experience with us and that we could get your Volvo back on the road quickly. Our team takes pride in offering quality service at a fair price, and it means a lot to know you’ll be trusting us with your vehicles in the future. A loyal customer like you is truly appreciated!


RM
Rik M.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Love this place
I had the the front apron under the car fall down and they got me right in and repaired it. Very quickly I might add. This is my second dealings with them and the second time I’ve been very satisfied. I would strongly recommend Salem wrench works
Chris S. de Salems Wrenchworks a répondu le 04/22/2025 07:53 AM

Thank you so much for your kind words and for taking the time to leave such a great five-star review! We're thrilled to hear that we could get you in quickly and take care of your vehicle. It’s always our goal to provide fast and reliable service, and we’re glad to know we've met your expectations once again. We truly appreciate your continued trust and recommendation. Looking forward to helping you out in the future! Safe travels, and thanks for choosing Salem’s Wrenchworks!


Client vérifié
Barberton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
8
Brake service
In and out
Chris S. de Salems Wrenchworks a répondu le 04/21/2025 12:16 PM

Thank you for the five star review! We’re so glad to hear that we were able to get your vehicle back on the road quickly. At Salem's Wrenchworks, we know how important it is to get you back to your day, and it’s awesome to hear that our speedy service made a difference for you. We appreciate your business and look forward to serving you again whenever you need us. Thanks again for trusting us with your car!


OO
Octobriann O.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Amazing service and people
Chris and Chuck were absolutely amazing. They are very attentive, upfront and honest, reasonable and very accommodating. I felt very comfortable and trust these guys. They didn't make me feel sketchy like most mechanics. They have a repeat customer here.
Chris S. de Salems Wrenchworks a répondu le 04/17/2025 06:56 AM

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. Our team takes pride in providing honest and transparent service, and it's great to know that it made you feel comfortable and valued. We truly appreciate you trusting us with your vehicle, and we're excited to have you as a repeat customer! If you ever need anything, don't hesitate to reach out. Thanks again for the awesome feedback!


JL
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Jim L.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Oil change and battery check
Salem’s Wrenchworks has been our choice for car care for the last 5 years or so. Always friendly and very reasonable.
Chris S. de Salems Wrenchworks a répondu le 04/17/2025 10:53 AM

Thank you so much for your kind words! We're thrilled to hear that you've trusted Salem's Wrenchworks for your car care over the last five years. It's been a pleasure serving you, and we truly appreciate your loyalty. We strive to provide friendly, reliable service at reasonable prices, and it's great to know we've been meeting your expectations. Looking forward to continuing to take care of your vehicle for many more years to come!


LR
Luis R.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Very professional!
Very professional and Chris is awesome! :-)
Chris S. de Salems Wrenchworks a répondu le 03/17/2025 02:47 PM

Thank you so much for the fantastic review and the 5-star rating! We're thrilled to hear you had a great experience with us. We appreciate your business and look forward to serving you again!


FM
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Fred M.
Akron, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Quick and Great Service at a Super Price
At anytime the I get a recommendation to have work done on any of the family vehicles, I turn around and give Chris or Scott a call at Salem's Wrenchworks. I always get a much lower quote and more importantly an honest opinion.
Chris S. de Salems Wrenchworks a répondu le 04/17/2025 10:59 AM

Thank you so much for the fantastic review! We truly appreciate your trust in us whenever you need recommendations or work done on your family’s vehicles. It's great to know that you value our honest advice and competitive pricing. At Salem’s Wrenchworks, we always aim to provide the best service with integrity, and we're so happy to hear it makes a difference for you. Thanks again for choosing us – we look forward to helping you and your family for many more years!


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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.