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Roy Hendrick's Muffler & Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 452 Avis)
94

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
94
Score NPS ®

Détails de l'entreprise

Contact
(804) 639-9711

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
17000 Hull Street Rd Moseley, VA 23120
Roy Hendrick's Muffler & Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 452 Avis)

JN
gravatar
John N.
Chesterfield, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2026
10
What Customer Service is About
The customer service is amazing. Rusty worked with me and made sure that my car was running right. The respect he showed me and his flexibility regarding fixing an issue that was consistently inconsistent was nothing short of amazing.
Melissa was also a huge help as she dropped me off and then picked me up the next day so I could get my car.
And they HONORED THE WARRANTY.
This is how you treat a customer and I am beyond grateful for their patience and commitment to fixing my car.
Obviously, I am a customer for life.
The Staff de Roy Hendrick's Muffler & Automotive a répondu le 09/29/2026 09:33 AM

We sincerely appreciate your constructive feedback regarding your experience at Roy Hendrick's Muffler & Automotive. It is gratifying to learn that you received exemplary service from both Rusty and Melissa. Our team is dedicated to addressing our customers' needs and ensuring that their vehicles are serviced effectively. Your acknowledgment of the commitment to honoring warranties and providing flexible solutions means a great deal to us. We aim to foster customer relationships built on respect and trust. Thank you for choosing us; your loyalty is valued immensely. 🚗✨

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.