business image

Roy Hendrick's Muffler & Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 444 Avis)
94

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

Contact
(804) 639-9711
Closing in 35 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
17000 Hull Street Rd Moseley, VA 23120
Roy Hendrick's Muffler & Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 444 Avis)

DY
gravatar
DON & TERI Y.
Chesterfield, VA
Ram Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/09/2026
client vérifiéVérifié Client
10
Truck repairs
First of all, I love Hendricks. Been going for years and will continue to do so. I feel they are fair and honest.
Unfortunately this time I was a little disappointed. We took an older truck for inspection. The work it ended up needing was more than the value of the truck. We decided not to proceed. Unfortunately the oil change had already been done before the inspection I guess so we ended up paying almost 130$ for a truck that will now be unusable.
That was a little disheartening!
I will be back because in all our years of going there, they have been great. I miss Roy😊
The Staff de Roy Hendrick's Muffler & Automotive a répondu le 09/10/2026 09:33 AM

We appreciate your long-standing loyalty to Roy Hendrick's Muffler & Automotive and your trust in our services over the years. It is indeed unfortunate to hear about your recent experience regarding the inspection of your older truck. We understand that the situation was disheartening, especially given the costs involved.Your feedback is important to us, and we aim to provide clarity and honesty in all aspects of our service. We are glad to hear that you will continue to choose us for your automotive needs, and we will strive to ensure that future visits are more satisfactory. Your sentiments about missing Roy are shared by many, and his legacy continues to guide our focus on delivering quality service. Thank you for your ongoing support! 😊

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.