The Service Satisfaction Survey and Employee Engagement Survey both delivered outstanding results, highlighting the success and strength of the organization from both customer and employee perspectives. The Service Satisfaction Survey revealed that clients were highly pleased with the quality, efficiency, and professionalism of the service, with many feeling supported and well cared for. Meanwhile, the Employee Engagement Survey showed that staff members feel motivated, valued, and connected to their roles, with strong trust in leadership and a positive work environment. Together, these surveys reflect a well-balanced, thriving organization focused on excellence, satisfaction, and continuous improvement.

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Morningside Mitsubishi

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