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Rockside Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(131 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

General auto repair. All makes and models welcome. Motorcycles as well!!! General auto repair. All makes and models welcome. Motorcycles as well!!!

Catégories
Entretien de la voiture, Réparation automobile, Réparation automobile européenne
Contact
(717) 626-4677
Closing in 20 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3 Toll Gate Rd Lititz, PA 17543
Rockside Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(131 Avis)

MH
gravatar
Mariea H.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Excellent service by knowledgeable mechanics
Staff at Rockside Automotive offer excellent service, and are such kind and honest individuals. In my dealings with them they addressed all if my concerns, and not only explained in detail what they found but also provided timelines of importance in which I needed to address the issues they found. I appreciate their style of doing business and their mindset of if you're honest and good to your customers they will want to do business with you again....what a refreshing concept!
The T. de Rockside Automotive a répondu le 02/10/2025 09:30 AM

It’s fantastic to hear about your positive experience with us! Our team takes pride in providing excellent service, and it sounds like we hit the mark. Transparency and keeping our customers informed is key to us, so we're glad you appreciated the detailed explanations and timelines. And yes, honesty really is the best policy—who knew? We’re always here to help keep your vehicle running smoothly and your trust in us strong. Thank you for sharing your thoughts!


JB
Joanna B.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Excellent Service
Never try to take advantage of the customer or try to say you need more than you do. Andrew and Josiah listen to the customers and explain everything. I would highly recommend them if you ever need work on your vehicle. They are located at 3 Toll Gate Rd Lititz PA 17543
The T. de Rockside Automotive a répondu le 02/09/2025 09:30 AM

We're glad to hear that Andrew and Josiah made your experience so positive! It's fantastic to know that our team values listening to customers and providing honest advice—no automotive smoke and mirrors here! If your vehicle ever needs some TLC in the future, rest assured we're here to help. We appreciate your recommendation and look forward to keeping your wheels rolling smoothly.


Client vérifié
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Inspection bliss
They always schedule and get it done fast
The T. de Rockside Automotive a répondu le 02/05/2025 09:30 AM

We're glad to hear that our scheduling and efficiency hit the mark for you! There's nothing like getting back on the road swiftly, right? If you need anything else, just give us a shout. Safe travels!


TW
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Tonya W.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
client vérifiéVérifié Client
10
Always great service
They get you in quick and always do a great job!
The T. de Rockside Automotive a répondu le 02/02/2025 09:30 AM

It's fantastic to hear that you appreciate our quick service and quality work! We aim to make your experience as smooth as a freshly paved road. If you ever need us again, we'll be here revved up and ready to go!


MA
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Mona A.
Manheim, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
10
Oil change done today.
Andrew and JD are the most honest and trustworthy guys I know. I highly recommend them.
The T. de Rockside Automotive a répondu le 01/26/2025 09:30 AM

It’s great to hear that Andrew and JD made such a positive impression! Honesty and trustworthiness are as rare as finding a parking spot downtown, so it’s fantastic to know you value those traits in our team. We appreciate your recommendation and hope your vehicle continues to run smoothly, with a bit of extra magic from our dynamic duo!


AB
Adel B.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2025
client vérifiéVérifié Client
10
Great service, friendly and honest
My first visit to Rockside and I knew my car had a couple of issues. The guys identified the problems and provided clear pricing to repair (very reasonable) and frequently communicated with updates. Definitely recommend.
The T. de Rockside Automotive a répondu le 01/16/2025 09:30 AM

We appreciate your glowing review! It sounds like your car got a VIP treatment at Rockside, and our team is glad to have helped you navigate through those issues without any plot twists. Clear communication and reasonable pricing are our secret ingredients to keeping our customers happy (alongside some good coffee!). Thanks for the recommendation; it really means a lot to us. Safe travels on the road ahead!


SM
Shannon M.
Ephrata, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
10
Needed work
These guys are awesome, professional and courteous. I was very impressed with every aspect of the level of work. I trust these guys. You have a customer for life.
The T. de Rockside Automotive a répondu le 01/14/2025 09:30 AM

We appreciate your feedback and are delighted to hear you had such an excellent experience with us! It sounds like we hit all the right notes, which is no small feat in the automotive world. A lifelong customer is like finding a unicorn in the garage—rare and quite magical! We’re here whenever you need us, keeping your ride in top shape and making sure you continue to trust us with each visit.


Client vérifié
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2025
client vérifiéVérifié Client
10
Great Service
They certainly know what they are doing & provide excellent service.
The T. de Rockside Automotive a répondu le 01/13/2025 09:30 AM

We're pleased to hear that our expertise and service hit the mark for you! We pride ourselves on knowing our way around cars, almost as well as our favorite coffee orders. Your support motivates us to keep doing what we do best. Here’s to smooth rides ahead!


GD
Genevieve D.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Car inspection
Like this garage, care about your car and he is honest
The T. de Rockside Automotive a répondu le 01/11/2025 09:30 AM

We appreciate your feedback and are glad to hear that you feel we're caring and honest when it comes to your car. It's always our goal to treat your vehicle like it's our own. After all, your car deserves a little love and attention—just like any good relationship! Thanks for choosing us as your go-to garage.


KB
Kacie B.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2024
client vérifiéVérifié Client
10
Honest Service
Andrew was so kind and honest regarding the work that needed to be done on my vehicle. Upon picking up my car, he explained in detail what they did, what next steps could look like and what I can do at home to keep things in tip top shape. I highly recommend Rockside and Andrew!
The T. de Rockside Automotive a répondu le 12/28/2024 09:30 AM

We really appreciate you taking the time to share your experience! It's always a win when our team can provide clarity and guidance—after all, cars may not come with user manuals, but we like to think we can fill in the gaps. We're glad Andrew could help you navigate the ins and outs of your vehicle, as we know those “next steps” can feel like a treasure map. Your recommendation means a lot to us! Looking forward to assisting you in keeping that car in tip top shape.


JH
Judith H.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2024
client vérifiéVérifié Client
10
Everything done in timely manner..pleasant to work with.
All done in pleasant and timely manner
The T. de Rockside Automotive a répondu le 12/24/2024 09:30 AM

We appreciate you sharing your experience with us. It's great to hear that everything was handled both pleasantly and promptly. We always strive to keep things running smoothly, and your feedback gives us a warm, fuzzy feeling inside—like a cozy car seat on a winter day. If you ever need anything else, you know where to find us!


NS
Nadine S.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
State Inspection
The Rockside techs rock!
The T. de Rockside Automotive a répondu le 12/23/2024 09:30 AM

We're glad to hear that our techs are hitting all the right notes! We take pride in our team's ability to keep your vehicle in top shape. Just think of us as the band playing the soundtrack to your daily drive. If there's anything else we can do to keep you rocking, just let us know!


BO
Blake O.
Lake Charles, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2024
client vérifiéVérifié Client
10
Great Duo
Quick & Fast. You can tell they love what they do. Will happily go into detail with what’s happening.
The T. de Rockside Automotive a répondu le 12/16/2024 09:30 AM

We're happy to hear that you had a quick and efficient experience with us! It's great to know our team's passion for what they do shines through in their service. We always aim to keep our customers informed, and it sounds like we hit the mark this time. We appreciate your business and look forward to keeping those wheels rolling for you!


MJ
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Mike J.
Ephrata, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2024
10
Thank You!!
Thank you! -mj
The T. de Rockside Automotive a répondu le 12/11/2024 09:30 AM

We're glad to see your positive vibes! Your satisfaction is our fuel, and we’re here to keep your vehicle running smoothly. If there’s anything else we can help you with, just give us a shout!


Client vérifié
Denver, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2024
client vérifiéVérifié Client
0
Thumbs up
Had fast service good job performed
The T. de Rockside Automotive a répondu le 12/11/2024 09:30 AM

We appreciate your feedback regarding the speedy service and quality of work you received. It's great to know that we hit the nail on the head! Here at Rockside Automotive, we strive to keep things moving along without a hitch. If you have any future automotive needs, rest assured we are ready to assist!

Bons de services et publications
We're blushing! 😊 Thank you for the kind words! Our team aims to make auto maintenance as smooth as a freshly waxed car! 🚗💨 We appreciate your recommendation and look forward to serving you again. #RocksideAutomotive #CustomerLove
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?? Thanks for the shout-out! We're thrilled you enjoyed our speedy service. At Rockside Automotive, we believe in quick fixes and even quicker smiles! ?? Keep cruising with us! #CustomerAppreciation #RocksideAutomotive
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Thanks for the awesome review! ? We're glad to hear your AC is cool again and your system is running smoother than ever. Remember, we're always here to keep you chill! ?? #RocksideAutomotive #CoolRides
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Thanks for the glowing review! ? We're thrilled to hear you'll be back for more auto magic. Remember, our wrenches are always ready to roll! ?? #RocksideAutomotive #CustomerAppreciation
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Thanks for the fantastic feedback! ?? We're thrilled to hear you enjoyed our speedy service and friendly answers. We're always here to keep your ride smooth—no question is too strange! ? #RocksideAutomotive #CustomerFirst
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?‍♂️ We're thrilled to hear you're enjoying your new bike hitch! ?? Our team loves making your rides smoother. Thanks for the kind words! If you ever need a tune-up or a new accessory, you know where to find us! #BikeFriendly #RocksideAutomotive
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We're revving with joy to hear you had a 5-star experience at Rockside Automotive ?? Our team appreciates your glowing feedback! #CustomerAppreciation #RocksideRocks
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Thanks for the stellar review, Bret! ? We're thrilled to hear that you had an amazing experience with our team. We're here to keep your wheels turning and your wallet happy! #RocksideAutomotive #CustomerAppreciation
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? Thank you for the kind words! Providing top-notch service is what we do best! We're thrilled to hear about your positive experience. ? #CustomerSatisfaction #RocksideAutomotive
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Thanks for the 5-star review! ? We aim to impress at Rockside Automotive. Your support keeps our wheels turning! #ProfessionalService #RocksideRocks ?
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Thanks for the 5-star review, Mark! ? We're thrilled to hear our speedy diagnosis and top-notch service hit the mark. Let's keep that vehicle purring! ? #HappyCustomers #RocksideAutomotive
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We're thrilled to hear about your positive experience, Mike! ? Our team is dedicated to providing top-notch service. Thanks for your support! #CustomerSatisfaction #RocksideAutomotive ?
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you found our team accommodating and enjoyed our excellent customer service! ?? #RocksideAutomotive #CustomerServiceExcellence #5StarReview
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Thank you for your kind words, Christina! We appreciate your trust in us and are so glad to hear that Andrew and Josiah were able to help your teen driver. ? #RocksideAuto #Lititz #CustomerService #TrustThePros ???
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Thanks for the kind words, Amber! We're glad you felt comfortable and taken care of at Rockside Automotive. ? We strive to provide the best service and value for our customers. #RocksideAutomotive #Lititz ???
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Thanks for the 5-star review, Nadine! ? We're glad you had a great experience with us at Rockside Automotive. #Lititz #AutoRepair #CustomerService
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Thanks for the kind words, Jared! ? We're glad you've had great experiences with us. We strive to be upfront, honest and dependable. #RocksideAuto #Lititz
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