business image

Rob's Truck & Auto Repair

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(299 Avis)
98

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

Contact
(410) 871-4800

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
7 W George St Westminster, MD 21157
Rob's Truck & Auto Repair's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(299 Avis)

BR
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Bill R.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2025
9
Great service
Rob did a great job getting all of our vehicles serviced. He kept informed of progress on each vehicle

BR
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BILL R.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2025
client vérifiéVérifié Client
10
Truck service
Excellent as always
ROBERT M. de Rob's Truck & Auto Repair a répondu le 10/23/2025 05:16 AM

We appreciate your continued trust in Rob's Truck & Auto Repair. It's wonderful to hear that we consistently meet your expectations. Keeping your vehicle in top shape is our goal, and it’s great to know we’re hitting the mark. Here's to many more excellent visits ahead!


DP
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DAVID P.
Baltimore, MD
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2025
client vérifiéVérifié Client
10
220k and still going strong.
Rob does a great job keeping my SuperDuty going. He is good at helping me prioritize future maintenance. His Powerstroke knowledge is awesome. An easy guy to trust.

RC
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ROBERT C.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2025
client vérifiéVérifié Client
10
2017 Ford Escape
This is the first time using Rob and have zero complaints. Very professional, friendly, communitive and fair. In fact, I picked the vehicle up and dropped of my ford diesel truck. Its hard to find good shops and then to find one that works on Gas & Diesel is awesome.

JG
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JOHN G.
Rocky Ridge, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2025
client vérifiéVérifié Client
10
Brake Job GMC Duramax
Rob and his team are thorough and provide excellent service. They performed a significant job in a timely manner and kept me updated throughout. Rob takes the time to explain the work completely. I recommend them to anyone looking for a good truck repair shop.
ROBERT M. de Rob's Truck & Auto Repair a répondu le 09/05/2025 07:17 AM

We truly appreciate your feedback! It’s great to hear that Rob and the team made your experience as smooth as a freshly tuned engine. Keeping you informed along the way is just part of our plan to avoid any unexpected surprises—unless it’s a surprise inspection that turns out to be excellent, of course! Your recommendation means a lot, and we look forward to helping out any trucks in need in the future.


Client vérifié
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2025
client vérifiéVérifié Client
10
2003 F350 7.3L Diesel. Engine runs rough.
Once again, professional service with fair pricing. Very knowledgeable and honest mechanics. A friendly environment.
ROBERT M. de Rob's Truck & Auto Repair a répondu le 08/19/2025 05:39 AM

We appreciate your feedback and are glad to hear that you enjoyed our professional service and friendly atmosphere. Our team works hard to provide knowledgeable and honest repairs because we believe your vehicle deserves nothing less. We’ll keep striving for that same high standard, so you can count on us when it comes to your truck and auto needs. Safe travels on the road ahead!


Client vérifié
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Great Skills and Customer Service
My visit once again result in repair job well. I've been bringing our vehicles to Rob's for at least 12 years. Rob identified a problem that others had not correctly diagnosed and naturally the problem reappeared several times. Rob found the problem, applied his solution. Over the course of 10 years approximately (260,000 miles, that problem never appeared again. The shop's service is always has always been delivered with kindness and respect.
ROBERT M. de Rob's Truck & Auto Repair a répondu le 08/14/2025 12:10 PM

It's fantastic to hear that your experience at Rob's Truck & Auto Repair continues to impress—12 years and counting is quite an automotive love story! Detecting and fixing those elusive problems can feel like hunting for a needle in a haystack, so we’re glad Rob was up for the challenge and got it right. Our team aims to treat every vehicle and its owner with the utmost care and respect, so it’s great to see that reflected in your visits. Here’s to many more happy miles on the road ahead!


MM
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MIKE M.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Repair of brakes
It was an excellent service visit. You all kept me updated and recommended appropriate additional service. My vehicle is running great. Thank you Rob and your mechanic for a job well done as always!
ROBERT M. de Rob's Truck & Auto Repair a répondu le 08/14/2025 09:59 AM

We appreciate you taking the time to share your experience. It's always our goal to keep the wheels turning smoothly and your vehicle in top shape. Keeping you updated is part of the service, and we're glad to hear your vehicle is running great.  


MT
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MARJORIE T.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Always a Great Experience at Rob’s
Visited Rob’s again - this time for an oil change. As usual, all went well! No one tried to sell me additional services and they checked out an issue I was having while they were at it. They even reset my dashboard message, which doesn’t always happen at other garages I’ve used. Love Rob’s!!
ROBERT M. de Rob's Truck & Auto Repair a répondu le 08/14/2025 10:00 AM

It’s great to hear that your visit for an oil change went smoothly! We pride ourselves on being straightforward and not turning into a used car sales pitch while you’re here. Your appreciation means a lot to us, and we’ll keep doing what we do best: making sure you and your vehicle are in top shape!


CR
CESAR R.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2025
client vérifiéVérifié Client
10
Great service!
My dad’s truck needed wheel alignment, Rob was very helpful, he explained everything throughly.
ROBERT M. de Rob's Truck & Auto Repair a répondu le 08/19/2025 05:39 AM

We appreciate your positive feedback about your dad's truck wheel alignment. It's always our goal to ensure that our customers feel informed and confident throughout the process. If you ever have more questions or need assistance in the future, feel free to give us a shout. Safe travels on the road!


BO
BRIAN O.
Upperco, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Always fantastic
As alway, does a great job
ROBERT M. de Rob's Truck & Auto Repair a répondu le 05/30/2025 02:38 PM

We appreciate your fantastic feedback! It's great to hear that we're consistently hitting the mark. If there’s anything you need in the future, just know we’re here, ready to tackle your next auto adventure—one tire rotation at a time!


BR
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BILL R.
Westminster, MD
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Excellent work as always
Excellent work as always
ROBERT M. de Rob's Truck & Auto Repair a répondu le 05/29/2025 01:15 PM

We appreciate you taking the time to leave a great review! It's always nice to hear that our hard work is making a difference. We aim to keep those wheels turning smoothly and ensure you’re back on the road in no time. Looking forward to helping you with your next automotive adventure!


JB
JOE B.
New Windsor, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Great Service
Great customer service. Expedited work on my truck and did a great job! Highly recommend.

JG
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JOHN G.
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Service
No crisis this time just regular maintenance on both my wife's car and mine. Rob and his team check off each and every box on the list of why you should support local small businesses. Fast friendly thorough professional service each and every visit. Big or small. Continue to recommend Rob to anyone who I can get to listen for 5 seconds

Client vérifié
Westminster, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
8
Repair suspension
Rob has always done a great job on my vehicles Up front and honest Treats my vehicles as he’s own

1-15 sur 299 résultats
Bons de services et publications
10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 11/10/2025 au 12/09/2025

We appreciate your kind words! We strive to keep our services excellent, just like your old reliable truck. Thanks for trusting Rob's Truck & Auto Repair to keep you rolling! #DieselService #ThankYou
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10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 11/03/2025 au 12/02/2025

We're thrilled to hear that our SuperDuty expert is keeping your truck in top shape! Prioritizing maintenance is key, and we're glad you trust us with your Powerstroke. Thanks for your support—let's keep those wheels turning! #DieselDriven #RobKnowsTrucks
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10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 10/27/2025 au 11/25/2025


10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 10/20/2025 au 11/18/2025

We're glad to hear that our thorough service and clear communication hit the mark! At Rob's Truck & Auto Repair, we believe in keeping you in the loop while your truck gets pampered. Thanks for the recommendation! #TruckRepair #DieselExperts
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We love hearing that our oil change service hit the mark! No upsells and dashboard resets? That's just how we roll at Rob's! Thanks for trusting us with your vehicle. We appreciate your support and look forward to seeing you again! #AutoCare #CustomerLove
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We're thrilled to hear that Rob's expert touch had your dad's truck rolling straight again! Clear explanations and great service are what we aim for. Thanks for choosing us for the alignment adventure! #Rob'sTruckAndAuto #AlignmentExperts
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Thanks for the kind words! We aim to keep your vehicles running smoothly and out of the mechanic's doghouse. Your trust keeps us motivated to bring the best service every day. Keep on trucking! #Rob'sAutoRepair #CustomerAppreciation
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Thank you for the fantastic review! We pride ourselves on speedy service that doesn’t cut corners. Your recommendation means the world to us! Trust us, your truck is in good hands. #DieselExperts #CustomerCare
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We're blushing! Thank you for the kind words! At Rob's Truck & Auto Repair, providing quality service with a smile is our jam. We're here for all your diesel needs, faster than you can say "check engine light!" #QualityService #DieselDreams
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Thanks for the fantastic review! We like to think of ourselves as the pit crew for your vehicle—quick and informative. Your trust in us keeps Rob’s engine running. We appreciate your support! #RobsTruckAndAuto #QuickRepairs
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Thanks for the shout-out! We're thrilled to hear your car is running great. If your vehicle ever feels like it's auditioning for a drama, bring it back to us for a check-up. We’ll keep it humming happily! #Rob'sTruckAndAutoRepair #DieselExperts
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We appreciate the shoutout! At Rob's Truck & Auto Repair, we pride ourselves on knowing trucks inside and out. If your truck could talk, it would say thank you for trusting us! Keep those wheels turning! #TruckExperts #AutoCare
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We're glad we could help turn a major issue into a minor bump in the road! Affordable solutions are our specialty, and we're thrilled to be your go-to for any future car troubles. Thanks for trusting us with your ride! #RobsTruckAndAuto #CustomerCare
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We love a turbocharged repair story! Thrilled to hear we got you back on the road in record time. Just another day at Rob's Truck & Auto Repair, where we keep your truck roaring. Thanks for trusting us with your ride! #TruckLife #AutoRepairExperts
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Thank you for the fantastic review! We're thrilled to hear your Chevy HD Diesel is back in action. At Rob's, we treat your truck like our own, ensuring it runs like a dream. Here's to many more smooth rides ahead! #TrustRob #TruckLife
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We appreciate the kind words! At Rob's Truck & Auto Repair, we believe in tackling the root of the problems while keeping an eye on future issues. Knowledge is power, and we're here to empower you for the road ahead. #AutoCare #CustomerSatisfaction
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Thank you for the awesome review! We aim to steer our customers in the right direction, just like Rob does with those tricky steering problems. We'll keep your wheels turning smoothly! #RobTruckAutoRepair #DieselDreams
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Thank you for the fantastic review! At Rob's, we believe in honesty and treating your vehicle like our own. Our team loves making car troubles a thing of the past. Remember, integrity is our middle name (well, sort of). #CarCare #HonestMechanics
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Thank you for the kind words! We pride ourselves on being great listeners and keeping you informed. After all, knowing what's up with your vehicle is part of the ride! Let's keep those wheels turning smoothly together. #RobTruckAutoRepair #CustomerCare
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Thank you for your support! We strive to keep the wheels turning smoothly, one service at a time. Your kind words fuel our passion for what we do. We look forward to seeing you again soon! #RobTruckAuto #GreatService
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We're glad to hear our team tackled that wiring job with the same finesse as our big projects! Quick or complex, we treat all repairs like a pit stop in a race—efficient and professional. Thanks for trusting us! #AutoRepair #CustomerAppreciation
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Big thanks for the glowing review! Our team loves providing great service, and we're thrilled to know it shows. We aim to keep your wheels turning smoothly—after all, we're all in this ride together! #RobTruckAuto #CustomerAppreciation
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A chewed wire? Sounds like your truck was feeling a little too adventurous! We're thrilled that Rob got you back on the road quickly. Thank you for trusting us with your rides. Keep those critters at bay! #RobsTruckAuto #CustomerLove
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Thanks for the shoutout! Whether it's a quick oil change or a major repair, we aim for complete satisfaction every time. We're glad we could help you on a tight schedule. Remember, at Rob's, we make every drive smoother. #AutoCare #CustomerSatisfaction
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Thanks for the kind words! We understand your needs and we're thrilled to keep your vehicles running smoothly and keep your business on the road! Safety first, always. #CustomerAppreciation #AutoRepair
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Thanks for the stellar review, Paula! We're glad our team could swiftly identify the issue during your visit. Your trust means a lot to us! #CustomerAppreciation #AutoRepair
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Thanks for the diesel truck love! We're thrilled to keep those engines purring. We'll always be here to keep your wheels rollin'! #DieselPower #FiveStars
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Thanks for the great review, Carol! We're glad you appreciated our speedy service. We strive to keep you on the road in no time! #CustomerSatisfaction #QuickService
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Thanks for trusting us with your vehicle, Allan! We're glad to provide honest and professional service, and we'll always keep you in the loop. See you next time! #CustomerSatisfaction #Robstruckrepair
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Thank you for the stellar review! ? We're glad we could save the day and get you back on the road in time for your camping trip. We appreciate your support! #CustomerAppreciation #RobTruckRepair
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Thanks for the 'record-breaking' review, John! We're thrilled to keep delivering top-notch service. We're so grateful for your support! #CustomerSatisfaction #AutoRepair
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Thanks for the kind words! At Rob's, we aim to keep you on the road hassle-free. Your support means the world to us! #CustomerSatisfaction #ReliableRepairs
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Thank you for making us your 'go to' for your Ram EcoDiesel truck! We appreciate your trust in us and look forward to maintaining that 5-star service for you. #CustomerAppreciation #Robstruckandautorepair
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10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 11/10/2025 au 12/09/2025

10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 11/03/2025 au 12/02/2025

10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 10/27/2025 au 11/25/2025

10% Off Brake Service
10% off any front or rear brake service. The maximum discount is $50. Cannot be combined with any other offers or specials.
Offre valide du 10/20/2025 au 11/18/2025

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.