business image

Roadrunner Automotive

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 030 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
4
Total des ReScores
4,0
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

We are your one stop shop for all of your auto repair and maintenance needs! We are your one stop shop for all of your auto repair and maintenance needs!

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(530) 272-8692
Opening in 34 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
12555 Loma Rica Dr. Grass Valley, CA 95945

Affiliations

ASE
ASE - Master Certification
Smog Test - CA
Roadrunner Automotive's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 030 Avis)

Client vérifié
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Awesome Service!
Just got my truck serviced at their new location! Wow! What an amazing facility they have. Got me in and out super fast and even paid less than what they quoted. I've been a loyal customer for 12 years and I will keep coming back as long as I can!
Brian H. de Roadrunner Automotive a répondu le 06/26/2025 04:21 PM

Thank you so much for the amazing review and for being a loyal customer for the past 12 years! We're thrilled to hear you enjoyed our new location and that the service exceeded your expectations. It's always our goal to provide fast, honest, and high quality work, and your kind words mean the world to our team. We truly appreciate your continued support and look forward to keeping you and your truck on the road for many more years to come!

The Roadrunner Team

BK
Barbara K.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
Catégorie : Service
Barbara said they were wonderful and she was very pleased with their service.
Recommandé
Brian H. de Roadrunner Automotive a répondu le 06/26/2025 01:06 PM

Thank you so much for the great review! We're so glad to hear she was pleased with our service. It means a lot to us to know we made a positive impression, and we truly appreciate your support. We look forward to serving you again in the future!

The Roadrunner Team

DG
Dustin G.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
Catégorie : Service
Dustin said the customer service is second to none and the techs are knowledgeable.
Recommandé
Brian H. de Roadrunner Automotive a répondu le 06/26/2025 01:05 PM

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team. Providing top-notch customer service and expert care is what we strive for every day, and it means a lot to know that came through. We appreciate your support and look forward to helping you again in the future!

The Roadrunner Team

HB
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Holly B.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Woderful
The visit is always nice
Brian H. de Roadrunner Automotive a répondu le 06/11/2025 03:01 PM

Thank you so much for the kind words and 5-star rating! We're thrilled to hear that you consistently have a great experience with us. At Roadrunner Automotive, we strive to make every visit a pleasant one, and your support means the world to our team. We look forward to seeing you again soon!

The Roadrunner Team

DF
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Dennis F.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
9
great service
Service is on time, thorough, and reliable. Plus they are friendly.
Brian H. de Roadrunner Automotive a répondu le 06/10/2025 09:36 AM

Thank you for the kind words and for taking the time to leave a review! We're glad to hear you had a great experience and appreciate your trust in Roadrunner Automotive. Looking forward to seeing you next time!

The Roadrunner Team

CW
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Cary W.
Nevada City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Best Automoive Mechanics
Always fair in pricing and with information. Never feel like I am being sold something.
Brian H. de Roadrunner Automotive a répondu le 06/05/2025 11:27 AM

Thank you so much for the kind words and 5-star review! We truly appreciate your support and are glad to hear that you value our fair pricing and honest service. At Roadrunner Automotive, our goal is always to provide transparent, reliable work without any pressure. We're grateful for your trust and look forward to helping you with any future automotive needs!

The Roadrunner Team

SB
Samantha B.
Nevada City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
Catégorie : Service
Samantha said they were very understanding, flexible with their hours and availability.
Recommandé
Brian H. de Roadrunner Automotive a répondu le 06/02/2025 08:08 AM

Thank you so much for the kind words! We're glad to hear Samantha was able to accommodate your needs. We appreciate your support!

The Roadrunner Team

JK
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James K.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
10
Fast and friendly
My appointment took just as long as I was told when I scheduled. The gal up front helped me figure out what was most important to have repaired and come up with a plan for taking care of the things that could wait a little. They also have excellent financing options.
Brian H. de Roadrunner Automotive a répondu le 05/15/2025 04:52 PM

Thank you so much for the thoughtful review! We're glad to hear your appointment went smoothly and on schedule. Our team always aims to provide honest, helpful guidance, so it's great to know you felt supported in prioritizing your repairs. We're also happy the financing options were a good fit for you. Looking forward to helping you again whenever you need us!

The Roadrunner Team

SH
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Sarah H.
Penn Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
10
Awesome service!
I happened upon this shop and I'm glad I did! Amazing service and very clean! Will be back!
Brian H. de Roadrunner Automotive a répondu le 05/15/2025 04:48 PM

Thank you so much for the amazing 5-star review! We're so glad you happened upon our shop and had a great experience. It means a lot to hear that you appreciated our service and cleanliness. We can't wait to welcome you back again soon!

The Roadrunner Team

Client vérifié
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Awesome Service!
The team at Roadrunner is the best!
Brian H. de Roadrunner Automotive a répondu le 05/15/2025 03:00 PM

Thank you so much for the kind words! We’re thrilled to hear you had an awesome experience, our team at Roadrunner truly appreciates your support!

The Roadrunner Team

Client vérifié
Alta, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Roadrunner Automotive i highly recommend them
I have been to Roadrunner Automotive a number of times. No complaints at all.
Brian H. de Roadrunner Automotive a répondu le 05/13/2025 01:17 PM

Thank you so much for the 5-star review and your continued trust in Roadrunner Automotive! We're grateful for your recommendation and are always here to provide you with the best service possible.

The Roadrunner Team

JL
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Joan L.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
9
Satisfied
Was scheduled in a timely manner and the maintenance took no longer than their estimate.
Brian H. de Roadrunner Automotive a répondu le 05/01/2025 11:28 AM

Thank you for your feedback! We're glad to hear you were satisfied with our timely service and accurate scheduling. We appreciate your business!


The Roadrunner Team


SH
gravatar
Shirlie H.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Quick, clean and efficient
Dustin is a fantastic mechanic . Thorough and efficient
Brian H. de Roadrunner Automotive a répondu le 04/23/2025 11:07 AM

Thank you so much for the great review! We're glad to hear you had a quick, clean, and efficient experience. We'll be sure to pass your kind words along to Dustin, he’ll really appreciate it and the flowers! <3

The Roadrunner Team

RR
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Russ R.
Grass Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Great job !
I’ve brought in many automotive problems to this shop for over 11 years. This shop always have done a great job in completing in a timely manner ! Hope I’m able to return here for service for another 11 years! Thanks
Brian H. de Roadrunner Automotive a répondu le 04/21/2025 09:19 AM

Thank you so much for your continued trust and support over the past 11 years! We're grateful for loyal customers like you and are committed to providing the same great service for many more years to come. We look forward to seeing you again, here’s to another 11!

The Roadrunner Team

DH
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Douglas H.
Grass Valley, CA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
quick and proffesional
once again next day quality service. Thanx folks!
Brian H. de Roadrunner Automotive a répondu le 04/17/2025 08:04 AM

Thank you for the kind words and continued support! We're glad we could provide quick and professional service once again. Looking forward to helping you next time!


The Roadrunner Team


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