I have been a customer of Ripon Auto Body for decades; I have been with them long enough to see the next generation provide excellent service to the community.
I brought my vehicle in to be checked after having it serviced by the dealership. While taking my car to anyone other than Ripon Auto was not my first choice, but I needed to have it serviced within 24-48 hours. After I left the dealership and still not quite certain that the problem had been resolved, Ryan and Adam were accommodating to recheck the car at no additional cost unless a new issue was found, and to provide me with the opportunity to have the dealership re-fix the problem.
That kind of service is built upon trust which they have earned tenfold. Ripon Auto Repair will ALWAYS be my first choice, and those of my children, as generational talent is evident our little community.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
I brought my vehicle in to be checked after having it serviced by the dealership. While taking my car to anyone other than Ripon Auto was not my first choice, but I needed to have it serviced within 24-48 hours. After I left the dealership and still not quite certain that the problem had been resolved, Ryan and Adam were accommodating to recheck the car at no additional cost unless a new issue was found, and to provide me with the opportunity to have the dealership re-fix the problem.
That kind of service is built upon trust which they have earned tenfold. Ripon Auto Repair will ALWAYS be my first choice, and those of my children, as generational talent is evident our little community.