business image

Pendleton Auto Care

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 180 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
5
Total des ReScores
4,8
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

At Pendleton Auto Care, Formally known as Riley & Sons. Our number one goal is your safety and complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto and truck repair services coupled with top-notch customer service. We are the premier shop in Pendelton, IN. At Pendleton Auto Care, Formally known as Riley & Sons. Our number one goal is your safety and complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto and truck repair services coupled with top-notch customer service. We are the premier shop in Pendelton, IN.

Catégories
Réparation automobile, Entretien de la voiture, Pneus
Contact
(765) 778-3194

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
7335 S 300 W Pendleton, IN 46064
Pendleton Auto Care's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 180 Avis)

Client vérifié
Anderson, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2023
client vérifiéVérifié Client
10
Great service and communication
They provided excellent service, even shuttle service, taking me to and from my house while they had my Jeep. They only charged me for things I actually needed and didn’t try to sell me anything I didn’t need. I will take my jeep to them every time in the future.

HH
Howard H.
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2023
client vérifiéVérifié Client
10
Excellent service very friendly staff.Got us right in and right out.
Excellent service great staff got us right in and right out

Client vérifié
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2023
client vérifiéVérifié Client
10
Fixed my issue
Dropped my car off Memorial Day had it in and figure out Tuesday after parts came in Wednesday I was back on the road that afternoon. Friendly staff will be back

DS
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Dan S.
Pendleton, IN
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2023
client vérifiéVérifié Client
9
Great service!
I’ve had a couple of new tires mounted on rims for my trailer and a couple of truck tires repaired. The work was performed in a timely and professional manner. I wouldn’t hesitate to call on them for additional work when needed.

RN
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Robert N.
Anderson, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2023
client vérifiéVérifié Client
10
Great
It’s a great company. They really try hard to get your problem solved and very friendly.

JK
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James K.
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2023
client vérifiéVérifié Client
10
Airbag Light Issue
The techs at Pendleton Auto Care did a great job. I came in for an alignment, an oil change, and to get a diagnosis for an airbag light that had been on for awhile in my Kia Sedona. I expected a lengthy back-and-forth, but they were able to totally solve the issue for just an hour of labor. I’m really happy with their service.

Client vérifié
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2023
client vérifiéVérifié Client
10
Fast service and great communication
The team was excellent at communicating throughout the whole process while my Jeep was in for a big overhaul. I appreciate the multiple updates and clear explanations.

DB
Derek B.
Pendleton, IN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/11/2023
client vérifiéVérifié Client
0
Not pleased
I came in this morning and told the attendant that my thermostat needed replaced. After evaluation they said my thermostat (and labor) would cost over $500. It’s only a $22 part so I said never mind I will just do it myself. I was then charged a $140 evaluation fee to tell me the thermostat was bad, which is what I told them when I walked in. What a rip off. I have been a loyal customer, but no more. I will be taking my business elsewhere.
jeff P. de Pendleton Auto Care a répondu le 05/15/2023 06:03 AM

I am sorry that you are not satisfied with our service, we will replace the parts when the customer states that is what they want and then sometimes their diagnosis is wrong and we now have installed the wrong part. So when we properly diagnosis the customer concern and this is for failure codes, we have ran the engine and checked the data from the engine for operating temperature to make sure it is working properly and then when there is a thermostat issue we will pressure test the cooling system as well to make sure there is no coolant leaks. With the repairs we recommend to do a coolant flush when there is a thermostat issue and the after the repairs we check the cooling fan operation to also make sure it is working properly. We work hard to make sure the repairs that are needed and the repairs that we made are what the vehicle needs.  
Thank you for your response.


Client vérifié
Greenfield, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2023
client vérifiéVérifié Client
10
Car check
Staff was very friendly and informative. I appreciated the great customer service.

RH
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Ron H.
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2023
client vérifiéVérifié Client
10
Excellent service
Pendleton Auto Care has consistently and satisfactorily serviced our many family vehicles ever since they arrived in Pendleton. If you are looking for someone who you can TRUST to find the problem, communicate with you about the problem, and fix the problem in a timely manner, I highly recommend Pendleton Auto Care

Client vérifié
Anderson, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2023
client vérifiéVérifié Client
10
Great service.
Really satisfied with the service. I needed breaks done asap and they got me in and taken care of right away. I was impressed with the detailed inspection they done on my truck that I didn’t even expect. Even sent me photos of parts needing replaced before doing the job. Will definitely come back for my vehicle needs.

DT
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Daren T.
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2023
client vérifiéVérifié Client
10
Outstanding Service
Adam and the team provide outstanding service.

MB
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Mike B.
Pendleton, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2023
client vérifiéVérifié Client
10
Water pump replacement
Thank for making repairs to my 2018 F150. Great job guys and a big shot out to Jeff for his concern in making the customer satisfied. Mike Blake

LE
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Laura E.
Markleville, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2023
client vérifiéVérifié Client
10
Great Service
Work was completed the day it was supposed to be and actually cost less than we had been quoted. The staff was friendly.

JS
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Jill S.
Anderson, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2023
client vérifiéVérifié Client
10
Electrical problems for the stabilizer system
They did a great job. Their staff is pleasant and very caring and a reasonable bill. They are the best place in the area.

1-15 sur 1182 résultats
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