My experience at Rickenbaugh was fantastic. I was able to get an appointment within a day and to my delight, they kept my car so that I didn't have to bring it back in later for repairs to start. Ben was my contact and sent me at least 2-3 emails a week giving me status updates. His original quote was accurate and he made sure to do a walkthrough of the repairs with me and let me know all repairs have a lifetime guarantee. They also have a great relationship with the nearby Enterprise, so when I dropped off my car, they called Enterprise for me, who brought the rental car to me. All-in-all a wonderful experience to deal with a not-so-pleasant situation.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client