Do not take your car here unless you want to throw away your money. I had been trusting them to do my A and B services on my Mercedes. Every time I take it, they had another thing that they said needed to be done that cost in the neighborhood of $1,000 or more. Long story short, they told me that I needed a valve that coated $749, but I found out that it was under warranty at Mercedes. They also wanted to charge me $1250 for another service. I ended up taking it to Merced for the valve and Mercedes did a full check and I was told everything looked fine. Yes I did call them back and let them know that they are FRAUDS! The owner had the nerves to tell me that it was a mistake. A $2,000 job turned into a $0 job. I gave them a lot of money over the years. No more.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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