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Richard's Service Station

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(492 Avis)
91
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Richard's Service Station is your one stop shop for all your auto repair needs. We work on all foreign and domestic vehicles as well as all makes and models. Richard's Service Station is your one stop shop for all your auto repair needs. We work on all foreign and domestic vehicles as well as all makes and models.

Catégories
Entretien de la voiture, Atelier de réparation, Réparation automobile
Contact
(973) 761-4717

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1459 Springfield Ave Maplewood, NJ 07040
Richard's Service Station's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(492 Avis)

SS
SHAN S.
Union, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Vgood
Excellent

MB
MAIRA MONICA B.
Naperville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Vehicle Inspection
Friendly and quick service with knowledgeable staff.

Client vérifié
Springfield, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
Oil change Richard’s Station
I have been going to Richard’s Service Station for many years, and they never disappoint, service is always on point,
I would recommend going here. Customer service is always good.

NP
NUNOMIGUE P.
South Orange, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Very friendly and efficient
Went in for a vehicle Inspection
Saved the time on the DMV
Plus they do a great car wash
Just suggest they have nice cafe area while waiting but all good

KM
KASANDRA M.
Irvington, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Phenomenal workers!!
Always good service as always.

RT
gravatar
RYAN T.
Newark, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
15 years in
I’ve been coming to this service area for 15 years and I’ve never been disappointed with the work on my vehicles. Every mechanic I’ve worked with has always been extremely knowledgeable, explains exactly what’s wrong and I’ve always gotten a fair price. I won’t go anywhere else for my vehicles.

IC
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IDA C.
Newark, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
Oil Change
Richard’s Station does great work. Always willing to take your car and fix it. I love the staff. They’re very nice and prompt with getting the job done. Thank you

RM
Rickey M.
Maplewood, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
9
Richard have been doing repairs on my vehicle’s for the last 10 years
They are connected to the community friendly and loyal to their customers they do the job rite the first time.

Client vérifié
Irvington, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Oil change
The best shop!!!always about providing the best customer service

NA
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Nicole A.
Irvington, NJ
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/02/2025
0
Disappointed and Skeptical After Years of Loyalty
I’ve been going to this shop for years and always felt confident bringing my car here—especially when Omar was around. Unfortunately, my recent experience has completely changed that.

I brought my car in because I was told it needed new brakes, rotors, drums, and a caliper. The total came out to $1,600. Communication during this time was poor, but I trusted the work would be done right. Just two days later, my car still wasn’t driving correctly, so I had to bring it back. I was then told it was a pump issue, which cost even more and left me without a car for two more days. After all that, my total was over $2,000.

Now, not even a month later, my car is making a new noise that sounds like running water when I drive. I’m beyond frustrated and honestly skeptical about bringing it back because I don’t know if I’m fixing new problems or ones that were caused during the previous repairs.

I really wanted to keep trusting this shop, but ever since Omar left, the service just hasn’t been the same.

JR
JOHN R.
Irvington, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
Great Service
Great service, very pleasant staff, clean and comfortable waiting area

HT
HAKIDA T.
Hillside, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
I loved how quick it tooked them to change my breaks!
I thought that I was going to be there all day wait for my breaks to be replacing but nope I was done by 11am and I had the rest of my day to enjoy! Thank you guys for making me feel comfortable while I waited in an air conditioned waiting room. I really appreciate it.

NA
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NICOLE A.
Irvington, NJ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/28/2025
client vérifiéVérifié Client
2
Longtime Customer Left Disappointed
I’ve been coming to this shop for a while and have always felt confident in the service and professionalism, which is why this last visit was disappointing. I came in for brake work and, after speaking with a few people and comparing costs, I now feel like I may have been overcharged. It’s left me feeling unsure about bringing my car here for anything beyond the basics like oil changes or car washes. I really hope this was just a one-off situation, because I’ve always appreciated the work you’ve done in the past.

Client vérifié
Maplewood, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Service at the
I appreciate knowing Richard’s is a service station that can be trusted. Bringing my vehicles here for servicing has been seamless.

NS
NIKKIA S.
Irvington, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Excellent service
I will always come to Richards. I like the service and I always get my car back the same day if repairs are needed. I would recommend this business to everyone.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.