business image

Ric Henry's Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(717 Avis)
88

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

Visit Ric Henry's Auto Service for your car services and auto repair need. We have served the San Angelo community since 1992, and take pride in offering it the highest trained technicians and mechanics. We keep our shop stocked with the most important fluids and parts, so most repairs and services can be completed within one day. Visit Ric Henry's Auto Service for your car services and auto repair need. We have served the San Angelo community since 1992, and take pride in offering it the highest trained technicians and mechanics. We keep our shop stocked with the most important fluids and parts, so most repairs and services can be completed within one day.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(325) 653-3583

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
204 W. Washington Drive San Angelo, TX 76903-6844
Ric Henry's Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(717 Avis)

MS
gravatar
Michael S.
San Angelo, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/09/2026
0
Not a shop willing to diagnosis a problem.
I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly explained all the diagnostics I had already performed myself — including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code.

Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in.

When I asked about deeper diagnostic work — the kind I believed the diagnostic fee was supposed to cover — I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair.

I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 — far from the $15,000 engine replacement Ric Henry Auto claimed was necessary.

Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.