Customer service and communication needs work but car looks great.
A mixed review. Positive points, the repair work done on my car looks good. The initial greeting and scheduling of appointment and estimated time for repair all went well. The problem was I had conflicting information as to when my car was ready and then a delay on pickup via they hadn't properly followed up with my insurance. This caused me to have to extend rental car service and leave my car art the shop even after it was finished.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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