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SureCritic / Classic Collision Renton
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Classic Collision Renton

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(30 Avis)
69
Écrire un avis

Détails du score

5 stars
77%
4 stars
15%
3 stars
4%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
69
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(425) 235-3281
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
537 S Ingram Mill Rd Renton, WA 98056-4118
Obtenir des directions
Classic Collision Renton's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(30 Avis)
Écrire un avis
Avis récents
TJ
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Thomas J.
SUBA Impreza Limited w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
Renton Collision Center repair of our rear-ended Subaru
I have nothing but praise for Renton Collision Center and their Subaru specialist, Bob Huffless. We used them a couple of times - most recently with a rear-ending hit on our Impreza. Bob was thorough is his evaluation of the damage and his explanation of not only the obvious damage, but probable damage to underlying electronics. After the repair he explained the work done and the extent and nature of the electronic repairs. The work was thorough. The car was spotless and hasn’t looked or felt that good since the day we bought it. Hats-off to Renton Collision Repair and special thanks to Bob! Tom Jacob, Covington
KS
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Keith S.
SUBA Outback Premium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
10
Collision repair
The repairs were done timely and the repairs made the car like new.
JS
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Jan S.
Renton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2024
10
Fantastic work and great people!
Second time my family vehicle was hit and I needed to have it repaired. Can't say enough about Dave and the team at Renton Collision. Knowing my kids are as safe as before because they do things right means so much.
CC
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Chera C.
SUBA WRX Premium Manual
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/01/2024
client vérifiéVérifié Client
0
Awful Collision Center!
I would never recommend someone going here for car repairs. From the start to finish it was nothing but frustration and overall not a good experience.
Kenneth H. de Classic Collision Renton a répondu le 11/01/2024 12:10 PM

We are sorry to hear that your experience at Renton Collision Center was unsatisfactory.  Customer service is our most important goal and has been for the 32 years we have been in Renton serving our community.

Unfortunately after writing their initial estimate your insurance company called us and put a STOP WORK on your vehicle after it arrived at our shop. They conducted an investigation on your claim and the damages that were on your vehicle. They sent a representative to physically look at your vehicle here at our shop. They ended up denying multiple damaged areas and stating it was not part of this claim. They took weeks to make this decision. We do not have control over this process. We did have conversations and emails with you as we were awaiting your insurance company's decision. This situation was unfortunate for both of us and understandably very frustrating. We were very surprised at your review since on delivery of your vehicle you acknowledged what had transpired and were aware of your insurance company's decisions and delay, and you seemed to be pleased and not disappointed at all.
Kindly, 
Julie Harms 

TB
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Tim B.
SUBA Forester Premium w/Continuously Variable Transmiss
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/03/2024
client vérifiéVérifié Client
8
Please Communicate!!
Our work was quick to the vehicle, there just was no communication indicating when it was done. There also were problems with the final payment from the insurance company, (no they're fault) again no communication with us letting us know. After going beyond the repair date finish, I made the call to find out when I might expect it. It was done (not communicated) but there were payment problems (not communicated). I called twice about the delay...why???
DT
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David J T.
SUBA Outback Touring XT w/Continuously Variable Transmi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2023
client vérifiéVérifié Client
10
Excellent work
Very pleased
HJ
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Howard J.
SUBA Forester X Automatic w/Special Edition Pkg
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2023
client vérifiéVérifié Client
10
First time visit
The communication I initially had with Renton Collision Center, while I was deciding whether to choose them, or, another shop, was very favorable. After signing on with Renton Collision Center to perform the necessary repairs to my Subaru, I knew that I had made the right decision. The entire process left me feeling like I counted, and gave me confidence in their program.
JW
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Joshua W.
SUBA Outback Onyx Edition XT w/Continuously Variable Tr
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2023
client vérifiéVérifié Client
10
Excellent Experience!
My repair experience with Renton Collision Center was excellent. Communication was great from the start and working with Yazmin and Bob could not have been better.
JF
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Jane F.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2023
client vérifiéVérifié Client
10
Courteous service.
See previous comment.
LM
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Lijing M.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2023
client vérifiéVérifié Client
10
Amazing experience
Amazing staff and service! My car was perfectly done and clean. They even wrapped my dashcam cable for me. I appreciate everyone at Renton collision center for making my first car repair experience easy and painless. Thank you Yazmin and my estimator! And the mechanics who fixed my car. Highly recommend RCS to everyone!
CF
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Courtney F.
SUBA Forester Premium w/Continuously Variable Transmiss
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
08/10/2023
client vérifiéVérifié Client
6
Vehicle repairs
The repair quality done by the collision center was fantastic. I am really pleased with it. I wish there was better communication throughout the process and more regular status updates would have been provided.
Kenneth H. de Classic Collision Renton a répondu le 08/18/2023 09:33 AM

Hi Courtney,
We appreciate your candid repsonses to this survey. I agree that a more robust update system should be implemented. We have entered this year of unpresidented delays with insurance companies processing claims. We truly have no point of contacts since they are assigned virtually the day the person gets to it in their cue. When we question why it took so long they tell us they got the assignment today. They are people all over the US. In previous years we had a local representive we could call on demand and get some type of response. We call now and they tell us you're in the cue to be reviewed. I am not trying to make excuses but this new dynamic has been very challenging for us since we can not give any intelligent answers to our customers and any date of anticipated delivery dates.  We will as you recommend get the customer more involved in the claims process to at least let them know where the bottleneck of the repairs are. Thank you again for your repsonse and letting us repair your vehicle.
Ken Harms
Owner  Renton Collision

JO
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Joseph O.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2023
client vérifiéVérifié Client
10
Rear end fender bender Subaru cross track
Renton Collision Center did an excellent job on my daughters car. It was only a fender bender but with all the new features I wanted to make sure all of the safety features were still working properly. Knowing that Subaru came out and checked safety features let me know that Renton Collision Center was the place to bring her car.
PS
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Peter S.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2023
client vérifiéVérifié Client
10
Super service
This is the best repair shop I have ever experienced. Consistently professional and work always excellent. I highly recommend Renton Collision if you ever need a top notch company you can trust.
RL
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Richard L.
SUBA Outback R Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2023
client vérifiéVérifié Client
10
The repairs were done professonally and skillfully. My second repair on this vehicle.
Renton Collision Center was recommended by the Renton Subaru Dealer and for the second time on this vehicle they repaired the damage so it looked like it was brand new.
MP
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Matthew P.
SUBA XV Crosstrek Premium Automatic
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/15/2023
client vérifiéVérifié Client
8
Renton collision
Overall I would recommend this place. They are a little old school feeling but I didn’t mind that.
1-15 sur 30 résultats
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