Thank you for the fantastic review! We're thrilled our team made your visit an exceptional experience. Now you’re in the loop; it’s only fair you share those engineer tips! 🚗☕️ We appreciate your trust in us! #ReedsAutomotive #CustomerSatisfaction
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We appreciate the kind words! 😊 We're thrilled to hear you enjoyed our polite service and speedy turnaround. Your car deserves the best, and we aim to deliver! 🚗💨 Thanks for choosing Reed's Automotive! #AutoCare #CustomerAppreciation
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Thanks for the awesome review! We're thrilled to hear our honesty and speedy oil changes keep you coming back. 🚗💨 Remember, we’re always here to keep your ride in top shape—no crystal ball needed! 😉 #ReedsAutomotive #CustomerAppreciation
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Thank you for the kind words! At Reed's Automotive, we pride ourselves on being honest, friendly, and a little bit witty. After all, who said car repair can't be fun? 🚗✨ #AutoCare #ReedsAutomotive
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Thanks for noticing our reasonable prices! We believe great service shouldn’t break the bank. 🚗💰 Come back anytime for more budget-friendly solutions! #AutoCare #ReedsAutomotive
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Thank you for being a loyal customer for 25 years! We're thrilled that our honesty and craftsmanship keep your truck running smoothly. 🚗✨ Your trust means the world to us—here's to many more miles together! #ReedsAutomotive #CustomerAppreciation
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We’re thrilled you’re coming back! 🚗 John loves keeping your ride in top shape! 😄 Thanks for trusting us with your automotive needs. We can't wait to see you again! #AutoExperts #CustomerAppreciation
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We appreciate the shout-out! 🛠️ John always aims to keep your ride in top shape without the antics! Trust is key, and we’re glad you’ve found just that with us. 🚗💨 Here’s to many more reliable repairs! #ReedsAutomotive #TrustThePros
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We’re thrilled to hear you had a fantastic experience! 🚗✨ Quick service and a wallet-friendly price? Now that's what we call a win-win! Thanks for trusting Reed's Automotive with your ride. We're always here to help! #AutoRepair #CustomerSatisfaction
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We're thrilled to hear your 9-year-old Kia is back on the road & running like new! 🚗✨ Big shoutout to John for working his magic. Thanks for trusting us with your ride! Keep cruising! #ReedsAutomotive #CarCare
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Big thanks for the love! 🚗💨 John works his magic just like a wizard with cars! We're thrilled we could revive your Chevy in record time. Your recommendation means the world to us! ✨ #5StarService #AutoMagic
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We appreciate the shout-out! 🚗✨ At Reed's Automotive, we treat your vehicle like our own because we know it's more than just a car—it's your trusty sidekick! Thanks for the recommendation! #AutoCare #TrustReeds
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Big thanks for the glowing review! We're thrilled you appreciated our thorough inspection and speedy service. Donald and John are always ready to keep your ride in tip-top shape! 🚗✨ We’re here whenever you need us! #ReedsAutomotive #ServiceWithASmile
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On 10/10/25 work was completed on my Envoy at Reeds Automotive on the parking brakes and the rear disc brakes.
This is what happened due to Reeds Automotive’s negligence during the reinstallation of the rear passenger disc brake caliper:
On 12/26/2025 at about 2:40 pm while traveling southbound on U.S. 101Freeway, about a mile past exit #78 Seacliff exit the rear passenger disc brake caliper came loose and destroyed the tire and rim. I was in the fast lane traveling about 60 mph. I was able to get to the right shoulder safely and without any incidents fortunately. My immediate need was to get my Envoy off the freeway. I used my AAA services to get it towed. At about 6:45 PM Carlson towing arrived and towed the envoy. Although I have a Preferred Towing Plan with AAA, the tow truck could only take me to Ventura because Carlson had a lot of calls going that evening due to the rain. There was no point in arguing about it. I had him take it to Big Brand Tire since they have serviced my vehicles before and this was the best choice. We arrived there at about 7:35 pm. The shop was closed but there was a lead person there getting ready to leave. I told him what happened, the tow truck driver confirmed it. At that time, I didn’t know that the disc brake caliper was the cause of it. This work was on 1/8/2026 then subsequently on 1/15/2026.
After I received all the documentation, receipts and costs that I paid because of Reeds Automotive’s negligence, I sent an email to Reeds Automotive along with copies pictures, documentation, receipts and a breakdown of the cost that were paid because of Reeds Automotive’s negligence. This Email was sent on 1/11/2026, there was no reply.
On 1/17/2026, a letter, complete documents, pictures and cost breakdown was mailed by way of priority mail w/tracking. I received acknowledgement, from the post office, that the packet was received on 1/20/2026 at 4:34 pm. Still no contact from Reeds Automotive. On 1/28/2026, I called Reeds Automotive and spoke with John Williams. He said he has the packet that I sent and he would get back to me on Thursday or Friday, there was no return call. On 2/2/2026, I left another message, yet again response to date.
This is a documented accounting that has yet to be resolved. The gravity Reeds Automotive’s failure to contact me seriously concerning and they are very fortunate that no one was hurt or killed. Money over safety??10/