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Redford Auto Service Ctr

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(224 Avis)
-100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(313) 937-2000

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
26005 Plymouth Rd Redford, MI 48239-2105
Redford Auto Service Ctr's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(224 Avis)

JS
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Jim S.
Dearborn Heights, MI
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/29/2021
4
Average shop out to make money
Tipical auto Repair Shop, A ol freind use to work there at a few locations they will put the Cheapest replacement Auto part on your car from the closest auto supplier & charge Top dollar for the part.Some of there Mechanics are not Good its a hit or miss with who does the repair 1 example they did a repair on my 4x4 told me the transmission was bad.The mechanic took it for a test drive in 4x4 High mode so only the high gears worked there was nothing wrong with the trans.Another time i just put Rear Brake Pads on it & took it to them for a New Rear wheel bearing.They call me up tell me the rear knucle assymbly is cracked were the bearing holds on too ,(which was Fine when i put the pads on) so the mechanic cracked im sure being the bearing is Pressed in.They charge me for a Junk yard Knuckle and a New bearing installation.When i got home i took the tire off for inspection to see a Rusted wheel bearing.They never put a new bearing in so i went back argued a bit with one man on some kind of reimbursement another man got involved and reimbursed me some of my money back.

TB
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Theo B.
Redford, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/30/2020
Poor business
I always try to be patient when doing business with anyone. I believe my patience was taken advantage of. I will never go back there for anything. I went to have a key programmed i paid in full for the service and was told to come back and get the job finished. A week later after i called them everyday to see when i could bring it back to have the job finished the key was not how they said it would be and they didn't put the ignition panel back on. Nothing but half ass work and excuses up there. I spent $190 on a key that won't even unlock my damn door. Fuck them
Non recommandé

RJ
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roger j.
Redford, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/21/2019
rip off
first 2 times jim was honest ,,but he just tried to charge me double on a repair ,,,,i will never go back
Non recommandé

EO
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Erika O.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2019
Like a brand new car
My husband took my car in for what I thought was brakes, turns out I need an axle repair and ABS system repair. I feel like I have a brand new car I’m very satisfied would definitely recommend.
Recommandé

TH
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TIM H.
Redford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2018
client vérifiéVérifié Client
Shelly
Love the fact that Jim goes out of his way to help save you money. Very refreshing not to feel taken advantage of.
Recommandé

LL
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LYNN L.
Redford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2018
client vérifiéVérifié Client
Honesty and Integrity
Jim came highly recommended to me by a close friend who had all his auto work done by Jim for over 20 years. I have been using Jim for over 2 years for all the work on my car, my wife's car, our 2 daughter's cars and my granddaughter's car.

What else can I say!
Recommandé

JA
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JASON A.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2018
client vérifiéVérifié Client
Quality of work.
Outstanding service and quality of work. Very trustworthy.
Recommandé

PC
Peto C.
Redford, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/29/2018
client vérifiéVérifié Client
Catégorie : Service
Peto said his overall experience was great. They are good, very nice and understanding. However, he told them the vehicle was not going in drive and reverse and there was an issue with the turn signals and they just fixed the turn signals.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/31/2018 05:47 AM

Peto,

Thank you for your kind words, if there was a misunderstanding please bring the vehicle back and we can make the additional repairs. 

Thank you
~Redford Auto Service Center


LF
Linda F.
Redford, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2018
client vérifiéVérifié Client
Catégorie : Service
Spoke with Tracy. She said the staff was very nice and helpful.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/31/2018 05:44 AM

Linda,

As a family run business we strive to be accommodating and helpful. 

Thank you,
~Redford Auto Service Center


AA
Angie A.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2018
client vérifiéVérifié Client
Catégorie : Service
Angie said Jim was very professional and got her vehicle in right way. It was a good place to go for service.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/28/2018 07:33 AM

Angie,

As a family owned and operated business we always strive to provide the best service in a timely manner.

Thank you,
Redford Auto Service Center


SL
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SHARON L.
Southfield, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/23/2018
client vérifiéVérifié Client
The good old fashion friendly customer service!T
The pricing is reasonable and honest. The work is done well the first time and I don't have to make several trips regarding the same thing. Will definitely come back for service.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/23/2018 01:39 PM

Sharon, 

Thank you for your kind endorsement, being a family run business makes it easy to do the job correctly. We are glad to have you as a returning customer and pledge to keep up the good work.

Thank you,
~Redford Auto Service Center


BD
Bill D.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2018
client vérifiéVérifié Client
Catégorie : Service
Bill said the business did good work and he was happy with the service. He also said he will be a repeat customer.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/27/2018 05:53 AM

Bill,

Thank you for your kind endorsement we appreciate your return business.

Thank you,
Redford Auto Service Center


CM
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CARL M.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2018
client vérifiéVérifié Client
Learned my lesson
Took my wife’s Silhouette to a quick oil change place. Days later oil was leaking in the driveway. Redford Auto corrected what the other shop messed up. I won’t let another shop work on the Silhouette.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/22/2018 12:21 PM

Carl,

Thank you for your kind endorsement! We strive to bring quality service as a family owned business.

Thank you
~Redford Auto Service Center


TF
Tim F.
Livonia, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/22/2018
client vérifiéVérifié Client
Catégorie : Service
Tim said he had to go back to the facility and everything was resolved.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/22/2018 01:34 PM

Tim,

That is why we have the guarantee on our work and why the owner inspects every job before completion.

Thank you,
~Reford Auto Service Center


TG
Tashina G.
Livonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2018
client vérifiéVérifié Client
Catégorie : Service
Tashina said the business is good and the staff takes good care of her vehicle.
Recommandé
Christopher J. de Redford Auto Service Ctr a répondu le 03/22/2018 01:27 PM

Tashina,

We strive to make all of our customers very happy, that is why we have the best gaurantee in the area.

Thank you,
~Redford Auto Service Center


1-15 sur 224 résultats
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