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Red Rock Auto Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(982 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
3
Total des ReScores
3,3
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

At Red Rock Auto & Cycle, we employ a transparent approach to doing business with you. That is why we would like to educate you—our valued customers—on everything that is entailed in the repair of your vehicle. By providing you access to information rather than simply telling you what's wrong, you can have a better understanding of what At Red Rock Auto & Cycle, we employ a transparent approach to doing business with you. That is why we would like to educate you—our valued customers—on everything that is entailed in the repair of your vehicle. By providing you access to information rather than simply telling you what's wrong, you can have a better understanding of what we do and who we are. ...more

Catégories
Réparation automobile, Réparer automatiquement, Vidange
Contact
(928) 451-7431

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
2045 YAVAPAI DR Sedona, AZ 86336
Red Rock Auto Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(982 Avis)

Client vérifié
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2025
client vérifiéVérifié Client
10
Oil Change
You can trust Red Rock Auto to do a thorough job. They even warn me what to look out for if future problems start to develop in certain parts of my 23 yr old vehicle.
Bill . de Red Rock Auto Center a répondu le 06/24/2025 03:20 PM

Thank you for the nice review. We appreciate your trust in Red Rock Auto Center and are pleased to provide you with valuable insights for your vehicle's maintenance. Your feedback is important to us.
Bill R (Owner)


TG
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Terri G.
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Fast, professional and cheerful service
I am always pleased with the fast and professional service I get at Red Rock Auto Center. These guys know their stuff and do very well at keeping me apprised of any future concerns. My truck is running like a top. Woohoo!
Bill . de Red Rock Auto Center a répondu le 06/24/2025 03:22 PM

Thank you Terri. We appreciate your positive feedback and are pleased to know your truck is performing well. Your satisfaction and trust in our service are important to us.
Bill R (Owner)


WD
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William D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
AC check
Thank you for the excellent service. I appreciate that you folks defined the plan and did what you said you were going to do in a timely manner. Not many shops around that provide that excellent service.
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:48 AM

Thank you William. We appreciate your feedback and are pleased to hear that our service met your expectations. Your support is invaluable to us.
Thanks, Bill R. (Owner)


VL
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Vicki L.
Sedona, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/13/2025
client vérifiéVérifié Client
9
Great Experience
Great at providing email reminders that my car was overdue for maintenance work. An appointment was provided for the follow morning. And a most courteous technician drove me back and forth so I could wait in the comfort of my home while the repairs were done.
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:50 AM

Thank you Vicki. We appreciate your feedback and are pleased to hear about your positive experience with our service and staff. Your satisfaction is important to us.
Thanks, Bill R. (Owner)


Client vérifié
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Service delivered as expected
They were ready for me when I arrived and the service proceeded smoothly in a timely manner . The desk manager was courteous .
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:52 AM

We appreciate your positive feedback and are pleased to hear that your service experience met your expectations. Your satisfaction is important to us.
Thanks, Bill R. (Owner)


JF
John F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
inspection and providing costs
Excellent and detailed inspection and providing advice on necessary repairs and those that could be done later
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:41 AM

Thank you John. We appreciate your recognition of our thorough inspections and guidance regarding repairs. Your feedback supports our commitment to quality service.
Thanks, Bill R. (Owner)


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Mercedes
I took my car in for service and the final bill was way less than the estimate . Employees are competent and friendly . Good communication on the status of the work . Highly recommend !
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:39 AM

Thank you Serrie. We appreciate your feedback regarding our service and team. Your recommendation reinforces our commitment to providing excellent customer care.
Thanks, Bill R. (Owner)


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
9
Mercedes sprinter Service
Nice clean job. They didn’t try and add any extras that weren’t really needed. I will definitely use them again.
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:39 AM

Thank you. We appreciate your positive feedback and are glad to hear that you found our service straightforward and satisfactory.
Thanks, Bill R. (Owner)


Client vérifié
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Car care
Very professional and a concern for quality work. Very honest as well.
Bill . de Red Rock Auto Center a répondu le 06/30/2025 08:38 AM

Thank you so much. We appreciate your positive feedback.Your satisfaction is paramount to us. Im glad we were able to help.
Thanks, Bill R. (Owner)


CK
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Craig K.
Sedona, AZ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/30/2025
client vérifiéVérifié Client
7
2014 Ford Expedition
Tried to salvage engine but failed. Required an expensive new engine at a great cost. Since it had 152,000 miles, decided money was beater spent on new SUV.
Bill . de Red Rock Auto Center a répondu le 06/24/2025 02:53 PM

Thank you for taking time to leave this review for us Craig. We appreciate your insights regarding your experience. It is unfortunate about the engine situation. Sometimes it's just best to let older cars go where older cars go when they die. I hope you get many good years out of your new SUV. Please remember that preventative routine maintanance is the key to long vehice life.
Bill R (Owner)


RF
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
9
Great service
Service was performed as planned, with friendly staff
Bill . de Red Rock Auto Center a répondu le 06/24/2025 02:55 PM

Thank you Robert. We appreciate your acknowledgment of our dedicated staff and are pleased to hear that the service met your expectations. Your feedback is valuable to us.
Bill R (Owner)


AC
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AL C.
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
brakes
It cost me about 1200 bucks to have brakes that I don't hear anymore and that I don't feel anymore - it was worth every penny. Thanks for taking care of me and knowing what you're doing and being fair.

Next time I'll have a new car, but I don't have to pay for such repairs but in the meantime, I'm glad there's Red Rock!

Al Comello
Bill . de Red Rock Auto Center a répondu le 06/24/2025 03:00 PM

We appreciate your feedback Al, and we're pleased to know that you found value in our services. Your satisfaction is important to us.
Bill R (Owner)


VR
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Vita R.
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
absolutely the best
helpful, friendly, very knowledable, I can't recommend them more highly
Bill . de Red Rock Auto Center a répondu le 06/24/2025 03:01 PM

Thank you Vita. We appreciate your positive feedback and are glad to hear about your experience with our knowledgeable and friendly staff. Your recommendation is valued. 
Bill R (Owner)


CH
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Christine H.
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
Awesome very pleased
I have used Red Rock Auto for my auto needs for 7 years and yet to be disappointed. These gentlemen are friendly, kind as well as professional.
When they say they are done in 1 hour they are true to their word.😉
Bill . de Red Rock Auto Center a répondu le 06/24/2025 03:04 PM

Thank you Christine. We appreciate your continued trust in our services over the years. Our goal is to be your first choice for all your automotive repair, service and routine maintanance needs. 
Bill R (Owner)


RW
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Ray W.
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Amazing Oil change
Matt and his crew had my car in and out of there and it’s running great 👍
Thank you guys
Bill . de Red Rock Auto Center a répondu le 06/24/2025 03:05 PM

We appreciate your positive feedback and are glad to hear your car is running well. Your support means a lot to us.

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