Took my 16 year old KIA to Ray's and it came back better that the original! Well the drive train is better! And under estimate. Fast, friendly, and all the good things a satisfied customer could say, and more! If I ever need repairs in the future, guess where I will be going!
KD
Kimmi D.
Grand Prairie, TX
09/12/2019
The Best Around!
My parents and I have been taking our cars to Dan for about 15 years. Dan, Ron, and Cesar always provide a detailed explanation of what the issues are, how best to fix the problem, and are extremely transparent in the pricing. Dan is honest and humble, and every time I bring in my car I know it will get back on the road as quick and effective as possible. No other auto shop will get my business as long as Dan is up and running!
Recommandé
BV
Brian V.
Austin, TX
07/05/2019
Thank you, Dan and Ron
When my daughter was driving north on I-35 to Fort Worth from Austin, the tranny on her Ford Escape failed her (after owning it for only 2 months). She called me, I googled a tranny shop near her and found Rays Auto Repair and Transmissions. I called and spoke with Dan, who sent Ron out to meet her and help diagnose the problem. They got the car to the shop and did what they could, but it was 5:30pm before the big 4th of July weekend and they were not able to do much more until Monday so I decided to tow the car back home the next day. They didn't charge me anything for their help and time. Plus, my daughter said that they were very friendly and polite!. Thank you, Dan and Ron for all you did. We appreciate you guys.
Recommandé
KC
Kyle C.
Oklahoma City, OK
09/10/2017
Honest review
My alternator was dying on my way back to oklahoma from SA. I pulled off the highway and was unfamiliar with the area. I was screwed. After doing a search I saw they were close by and I called them up to see if they could see my truck and they said they were busy but they would see what they could do. The ordered the replacement part and got it installed in about an hour. They didn't rip me off or take advantage of me. Instead they were pretty cool guys and I am extremely lucky to have broken down right across from them. If you happen to be near by and need some car maintenance, I would hit them up. You won't come across an auto shop with this kind of genuine service very often.
Recommandé
LB
LORI B.
Alvarado, TX
Ford Pickup
05/28/2017
Vérifié Client
Thanks again !!
Thanks Dan and LK for always for keeping my old Ford truck in top notch condition !!!
Y'all are the best and appreciate your kindness
Recommandé
BH
BILL H.
Burleson, TX
Ford Pickup
04/30/2017
Vérifié Client
Great service
I am amazed at the customer service I get from Ray's. I am informed with what they find with the problem and suggest the fix. I am impressed with the way all the employees seem to be aware of my vehicle problem. I am very pleased.
I had some work done and was very satisfied. My son had some work done a year ago. This week the same part seemed to have an issue. They looked it up and warranty and mileage were passed. They put in a call and tried to get Ford to cover it. It meant a lot to me that they tried to help me in any way they could. Thank you for trying, even though you couldn't just the effort meant a lot to me.
Recommandé
WK
WAYNE K.
Fort Worth, TX
Ford Econoline
01/06/2017
Vérifié Client
The attitude to find the problem, identify the problem, and find an economic solution to repair Van
As indicated above, there friendly, straight forward, and experienced work and reasonable price were most appreciated
I took my 2004 Chrysler Sebring in due to leaks around and in the transmission. All leaks were fixed and our garage floor is dry. Very pleased with the professional service and outcome. The price was fair, too.
I continue to be very impressed with the quality of work and honesty from these guys. To have a great repair shop with out any hassle is great. Kerp up the good work and customer service. I always recommend them to friends.
This is one of the best shops anywhere. Fast. Reliable. Honest.
I will continue to bring my vehicles here and to recommend them to friends and co-workers.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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