business image

Randolph Automotive Servicenter

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 589 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
2,5
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Randolph Automotive! For more than 50 years, we have delivered expert, dependable repair and maintenance services for automobiles and light trucks to customers in Randolph and surrounding communities – along with Mobil branded fuel, a fully-stocked convenience store, and Dunkin Donuts all in one location. Welcome to Randolph Automotive! For more than 50 years, we have delivered expert, dependable repair and maintenance services for automobiles and light trucks to customers in Randolph and surrounding communities – along with Mobil branded fuel, a fully-stocked convenience store, and Dunkin Donuts all in one location.

Catégories
Réparation automobile, Pneus, Entretien de la voiture
Contact
(781) 963-9886

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1241 N Main St Randolph, MA 02368

Affiliations

Technet
Randolph Automotive Servicenter's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 589 Avis)

PC
gravatar
PATRICIA C.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
Inspection Sticker
I am satisfied with service.

FF
gravatar
FRANK F.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
My experience was as perfect as it can get. Thank you.
My first impression at Randolph Automotive was of the following. Extremely clean, exceptionally professional and extremely knowledgeable.

We always question ourselves , did I make the right choice in an automotive service station.

And I can honestly say , I certainly did this time.

Thank you.

JS
JOE S.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2025
client vérifiéVérifié Client
10
You can trust Randolph Automotive.
This is the second time I have used Randolph Automotive and once again I’m very happy. Professional, prompt service, I have a feeling of trust and confidence and honesty. There are some shady shops out there who give repair shops a bad name, I’ll not go anywhere else.
Best regards
Joe S.

GJ
gravatar
Gary J.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
35000 checkup
A couple filters and I am running clean and efficient!

JB
gravatar
JESSICA B.
Milton, MA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/18/2025
client vérifiéVérifié Client
1
Used to be SO much better
I have been taking my car here since they opened and they used to be so so much better, but no one cares as much anymore. I brought my car in for an alignment, after the alignment was done and I picked up the car, they then said to me "why did you do this, you really. need tires" So instead of calling me and saying that the alignment was a waste of time because I need tires first, they just did it and then told me to go back after I get the tires for another alignment?

Similarly, the last time I brought my car in for brakes I also said the car was making a specific noise and asked them to look at it, when they called to tell me my brakes were done I asked about the noise and they said they didn't look at it and everything was fine.

They used to be much better but have gone WAY downhill, I canceled our next appointment for our other car and will be finding someone new.

GR
gravatar
GERMAN R.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/17/2025
client vérifiéVérifié Client
9
Nice affordable work missing status updates.
Excellent and friendly service. Need to improve on frequency of communication of progress and work needed in order to avoid inquiry calls from customer.

Client vérifié
Stoughton, MA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/17/2025
client vérifiéVérifié Client
8
My experience has always been a good one
Everything I need gets done right and Alex is really nice and helpful

SE
gravatar
STEVEN E.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Oil change
Greet job !
Great Service
Great asset to the community!
Prompt, professional and courteous.

FH
gravatar
FLORENCE H.
Braintree, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
Awesome
Awesome
Awesome

Client vérifié
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
9
Prompt efficient ser ice at a fair price
Prompt service at a fair price

JB
gravatar
JIM B.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2025
client vérifiéVérifié Client
10
A/C not working
Called for A/C not working. Had gone in a month ago and they put die in the line to see if there was a leak. Went back last week and found the condenser had a leak. Made the necessary repairs and got the car back the same day. Excellent service.

Client vérifié
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2025
client vérifiéVérifié Client
10
Brakes
I dropped my car off to get brakes. They did a great job fixing them.🙏🏽🙏🏽

HP
gravatar
HELEN P.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Great service
When ever you go to have your car serviced, everyone is so friendly and get your car done quickly. They do great work.

DW
gravatar
Dewana W.
Boston, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Flat tire
Came outside to an almost flat tire. Filled it up and went about my day. 2 hours later almost flat again. I called my go to shop and as usual Alex was there with her never ending sunny disposition. She grabbed my key and got one of the guys to take a look. 20 minutes later screw was out, tire plugged and I was on my way. I would recommend this shop to everyone fair prices and honest reliable work!

CR
gravatar
CESAR R.
Randolph, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Costumer Satisfaction Experience.
I always feel welcome and appreciated every time I have a Service Appt. With my 2011 Toyota Sienna and knowing that your car is being taken care of with experience Team of Technicians and Alexandria’s Excellent customer service if top notch. Thank you
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.