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Racetrack Auto & Marine

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 644 Avis)
92
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
2,5
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best. Maintenance. Diagnostics. Repairs. Performance. You've got it! You and your car deserve a great relationship. We help keep you love every second behind the wheel with the automotive services you need to keep your vehicle at its best.

Catégories
Entretien de la voiture, Carrosserie, Remorquage commercial
Contact
(410) 641-3200

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
10834 Ocean Gateway Berlin, MD 21811-3537

Affiliations

AAA - Approved Auto Repair
ASE - Master Certification
ASE
Racetrack Auto & Marine 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 644 Avis)

CS
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CHRISTINE S.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
fantastic company
prompt service when calling for appointment.
smiles all around,nothing is a bother.
all my friends and family use Racetrack Auto.

SN
SUE N.
Salisbury, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Good service. Great staff
Never been disappointed

CP
CARLA P.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
They provided me with data that I will need to know before winter for safety
They not only did my oil change but inspected my car for safety
MICHELLE W. de Racetrack Auto & Marine a répondu le 06/05/2025 11:09 AM

Glad to hear it, Carla! We thank you for the feedback!


PS
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PAUL S.
Ocean City, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Quick Professional Service
Always have a positive result at Racetrack !! Being a former District Rep and Service Manager for Toyota I have seen the good , bad and ugly in the service repair industry. Pricing at Racetrack is incredible I paid $30 to mount and balance two tires (too low) industry rate $70.
Tammy and Scott provided exceptional customer service with a smile !!
MICHELLE W. de Racetrack Auto & Marine a répondu le 06/05/2025 11:11 AM

Thank you so much for the kind words, Paul! We thank you so much for the feedback! I am pleased to hear out front counter had excellent customer service!


BD
BRYAN D.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
0
Consistency Always
Another professional job from start to finish dealing with Racetrack Auto!
MICHELLE W. de Racetrack Auto & Marine a répondu le 06/05/2025 11:13 AM

Thank you so much for the feedback, Bryan! We thank you for the review!


MC
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MARY DALE C.
Ocean City, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Very Accommodating... again❗️
During a recent rain storm, my rear window wiper became dislodged and ceased working so I dropped into Racetrack Auto to see if they could repair it. They assured me that they could, and while they were fixing it, I asked if they had time to also do an oil change, which I planned to schedule a few days later. Happily, the response was "yes," and 45 minutes later, I was back on the road with oil changed, tires rotated, and wiper repaired... all at an extremely reasonable price!
MICHELLE W. de Racetrack Auto & Marine a répondu le 06/02/2025 07:08 AM

Thank you for the wonderful review, Mary! We thank you very much for your business! Glad to hear you had such a great experience!


RU
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ROBERT U.
Selbyville, DE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2025
client vérifiéVérifié Client
10
Was told by a mechanic that we needed an axle.
After examining the car, it was determined that we didn’t need an axle
MICHELLE W. de Racetrack Auto & Marine a répondu le 06/02/2025 07:07 AM

Glad to hear we could help you out, Robert! Thank you for the review! We appreciate it!!!


GE
Gary E.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
Catégorie : Service
Gary said he's very happy with them. He and his wife are long time customers, they've gone there for years and years.
Recommandé
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/30/2025 12:48 PM

Thank you so much for the feedback, Gary! We thank you for the business as well!


RW
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ROBYN W.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Outstanding Company!!!
I have been using Racetrack Auto for years and would highly recommend them to everyone. Their professionalism and desire to provide their customers with the best of service is A-1!! I can't say enough good about the company and staff!!!
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/30/2025 12:48 PM

Thank you so much for the review, Robyn! We thank you for the business and I am pleased to hear that you have had nothing but great experiences!


DN
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DAVID N.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Fast tow truck service. Quick repair same day and back on the road.
My battery died while I was on the job. Called in and their tow truck came right out. Had the truck back the same day with friendly service as usual. Back to work right away. Thanks to everyone at Racetrack !!
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/28/2025 05:37 AM

Thank you so much for the kind words, David! We thank you for the business and we are more than happy we could get you in and out of the shop in a timely manner!!!


Client vérifié
Bishopville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Md inspection
Easy set up and quick turnaround.
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/28/2025 06:15 AM

Thank you so much for the feedback! We appreciate the business, and I am happy to hear you had a quick turnaround time!


PD
PHIL D.
Berlin, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/27/2025
client vérifiéVérifié Client
9
2002 TBird
Thx for doing a Great job getting my TBird back on road. The tow driver and office staff were courteous and helpful. They relayed my requested changes to the mechanics (very thorough) repair plan so that the fuel tank was not drained. If the new filter clogs, that’s on me.
It did take several days to get the repairs done, but the car was towed in at the start of a holiday weekend so that’s understandable.
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/28/2025 06:17 AM

Thank you so much for the feedback, Phil! I apologize if it did take us an extra day or two to return your vehicle to you. Holiday weekends always throw us for a loop, and I am sorry! I am glad to hear, other than that, everything went as planned. Feel free to reach out if you have any questions and concerns and thank you again for the business!


JB
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JON B.
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Tire Installation
Thank you again Michelle and team. Another job well done.
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/28/2025 06:18 AM

Thank you so much for the feedback, Jon! We thank you for the business and I am thrilled to hear you had another great experience at Racetrack!


DP
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DOUG P.
Berlin, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/22/2025
client vérifiéVérifié Client
9
Very good
Quality work as always and car was completed at the time they stated.
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/28/2025 06:20 AM

Glad to hear it, Doug! Thank you for the feedback and we appreciate the business!


Client vérifié
Berlin, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Condition of Service.
Service to customers is very kind and in a professional manner.
They fixed the problem right away and cost was fair.
MICHELLE W. de Racetrack Auto & Marine a répondu le 05/28/2025 06:46 AM

Thank you so much for the feedback! I am pleased to hear that your problem was fixed in a timely and costly manner!

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