I love the fact that I receive the extra service that is only available by a neighborhood business. They work around my schedule and provide all the extras that you would never find in a big town business or chain.
Leonard said he went in for an oil change and they did not have any oil or filter for his vehicle. He was told they would get it for him, but did not. Overall, he said his recent experience was hectic.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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