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R & R Express Auto Lube and Detail

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(25 Avis)
-100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(720) 389-5151

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* America/Adak
6410 W 20th Ave Lakewood, CO 80214
R & R Express Auto Lube and Detail's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(25 Avis)

MP
gravatar
Margaret P.
Denver, CO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/20/2020
Poor quality service
I received an oil change and tire rotation about 2 months ago from here. The customer service was lacking so this week when I was due for another tire rotation and oil change I went elsewhere. It turns out when I got my service done here, they damaged a bolt in one of my wheels and I had to pay $200 to fix it. When I reached out to the manager about my concerns about their service, I was spoken to very rudely, he did not listen to my concerns, refused to take responsibility for this, made up lies about what happened that day, and ultimately hung up on me. As a single woman I was treated poorly and felt very disrespected. I will not be returning and do not recommend their services.
Non recommandé
R&R Auto Express T. de R & R Express Auto Lube and Detail a répondu le 08/24/2020 09:29 AM

as with everything we do it is under waranty but it must come back to me at least to look at it if i cant fix it ill send it to the correct place
this customers story keeps changing with the cost of the repairs dont understand why she was getting a tire rotation and a oil change with in 6 weeks or so but even so if she whould have addressed the problem with us instead of pretty much demanding at first $150.00 for repairs cant even be sure the damage was done in our shop or even that there was damage
any way if you think something is not right brit it back we will be more than fair and take a look and if there is even a chance its our fault we will fix it

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