Pride Hyundai Of Lynn is your North Shore Hyundai Dealer, located on the Lynnway in Lynn, MA. Our service center is staffed with highly trained technicians who provide top notch repair and maintenance services to ensure your vehicle keeps running like new. Call or email us to set up an appointment today. Pride Hyundai Of Lynn is your North Shore Hyundai Dealer, located on the Lynnway in Lynn, MA. Our service center is staffed with highly trained technicians who provide top notch repair and maintenance services to ensure your vehicle keeps running like new. Call or email us to set up an appointment today.
Good Evening,
I would like to genuinely apologize for the inconvenience you experienced during your most recent service visit. This is absolutely not the type of behavior I would expect from our service department. I can assure you that we are working extremely hard to create the type of environment where all customers are completely satisfied with their service. I would be grateful for the opportunity to discuss further how I am able to salvage our relationship with you. Please contact me at rhutchings@pridemotorgroup.com as this is the quickest form of communication for me being between the three stores. I look forward to hearing from you soon and thank you in advance for the opportunity to make things right.
Sincerely,
Rebecca Hutchings
Fixed Operations Director
Pride Motor Group
Good Evening Judith,
I wanted to take the opportunity to contact you directly as I am the new Fixed Operations Director here at Pride Motor Group. I would like to genuinely apologize for the inconvenience you experienced during your most recent service visit. We are in the process of developing revised policies and procedures (checks and balances) to ensure errors like this do not adversely impact our customers. I am grateful that you have shared your experience so we are aware of our areas of continued focus as well as opportunity. Please let me know moving forward how I am able to salvage our relationship with you.
Sincerely,
Rebecca Hutchings
Fixed Operations Director
Pride Motor Group
rhutchings@pridemotorgroup.com