Jack is busy but makes a real effort to turn things around quickly when there is a deadline or urgency .
When it is not clear what us causing the problem he starts with the cheaper fixes and not with the pricey elaborate ones. Usually things are repaired before the one you hope it was not has to be adressed.
Great service best of all is communications with parent of college student far from home fixed car to my requests and kept in touch along way going back to them for more work
Jack has been my mechanic in keeping my older honda civics on the road. When something happens after hours he has been known to meet me at his place of business to assess safety and swap cars if necessary. He basically rebuilt one of them- a 1998 civic that was highly reliable until I ignored a check engine light and it was an oil leak. That car is still on the road- driven by my son.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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