Oil change and service recommendations made a difference
When I brought my car in for an oil change I told Dean that I was about to go on a several hundred mile road trip and that the mileage had been declining. He asked me some questions about maintenance performed since I had purchased the car. After I answered his questions he checked the car and recommended a tuneup and replacing some worn or very rusted parts. I agreed and came back the next day.
The invoice was very fair and my car’s performance and mileage were definitely improved!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
The invoice was very fair and my car’s performance and mileage were definitely improved!